On 02/05/2012 06:25 PM, Fabián Rodríguez wrote:
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A friend of mine is trying to remove OpenOffice.org and installing
3.5rc3 in Windows.
Unfortunately the installer is blocked by this error:
http://img593.imageshack.us/img593/2945/img2012020500024.jpg
"Please exit LibreOffice 3.5 and the LibreOffice 3.5 Quickstarter before
you continue. If you are using a multi-user system, also make sure that
no other user has LibreOffice 3.5 open"
You probably have the OOo quickstarter open by default when you boot
Windows. You can manually close the quickstarter, I believe, right click
and select close. The quickstarter is normally on the bottom task bar in
Windows. Its exact location varies depending on the Windows version (XP,
Vista, 7)
Once LO is installed the quickstarter will open LO not OOo.
This is a common problem with Windows that a quickstarter will cause
problems with an a new version install.
It obviously refers to the previous OpenOffice.org files remaining. I am
not sure what version that was, I am asking more questions but meanwhile
if there is an obvious workaround I'd like to have it.
I've found this during a quick search:
OpenOffice.org issue #104421:
install reports quickstart running and stops
https://issues.apache.org/ooo/show_bug.cgi?id=104421
http://user.services.openoffice.org/en/forum/viewtopic.php?f=15&t=31314
Thanks for any help with this.
Fabián
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Jay Lozier
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