** Reply to message from Taang Zomi <[email protected]> on Mon, 16 Apr 2012 13:32:54 -0400
Glad the easy fix worked. > *Dear Cliff Scott and Tom Davis, > > Thank you very much for your replies. > > As I could not get LibreOffice 3.5 back at all, I was unable to go to my > User Profile via LibreOffice --> Tools--> Options --> LibreOffice --> > Paths. > > But I was able to go via C:\Users\<user > name>\AppData\Roaming\LibreOffice\3\user. > > I changed "user" to "user.OLD". > > I launched LibreOffice 3.5 again, and I got it back. > > Thank you very much for your help. > > Sincerely, > > Taang Zomi* > > > ---------- Forwarded message ---------- > From: Cliff Scott <[email protected]> > Date: Sun, Apr 15, 2012 at 11:15 PM > Subject: Re: [libreoffice-users] Re: LibreOffice 3.5 Crashed > To: [email protected] > > > ** Reply to message from Taang Zomi <[email protected]> on Sun, 15 > Apr 2012 20:43:47 -0400 > > You may need to reinstall, but first you could try renaming your profile. > I'm > sorry, but I don't know where in Win7 it is kept, but it's around somewhere. > LO will generate a new one on startup. If that works then you can begin > moving sections of the old profile into the new one until you find which one > was corrupt/damaged. > > Cliff > > > *Should I uninstall and reinstall LibreOfiice 3.5?* > > > > > > ---------- Forwarded message ---------- > > From: Taang Zomi <[email protected]> > > Date: Sun, Apr 15, 2012 at 8:37 PM > > Subject: LibreOffice 3.5 Crashed > > To: [email protected] > > Cc: Taang Zomi <[email protected]> > > > > > > * > > Today, when I launched LibreOffice 3.5, I found out that it was crashed. I > > clicked 'Start Recovery'. > > > > I got a message that says "Successfully recovered'. I clicked 'Finish'. > > > > I got a message that says "Due to an unexpected error, LibreOffice > crashed. > > All tye files you were workimg on now will be saved. The next time > > LibreOffice is launched, your files will be covered automatically." > > > > I clicked 'OK'. > > > > The LibreOffice 3.5 completely disappeared. > > > > I cannot use LibreOffice 3.5. I launched it again, but the same thing > > happened. > > > > Computer: MSi A6000; CPU: Intel Core 2 Duo CPU T6600 @ 2.20 GHz; OS: > > Windows 7, RAM:: 4.0 GB, HD: 320 GH > > > > What do I need to do to get back my LibreOffice 3.5? > > > > ============== > > 15 APR 2012 SUN > > 7:59 PM > > > > ===== > > #1 > > ===== > > LibreOffice 3.5 > > > > Press 'Start Recovery' to start the recovery process of the documents > > listed below. > > > > The 'Status' column shows whether the document could be recovered. > > > > Recovering Document > > -------------------------------------------------------- > > | | > > > > Status of rececovered dcuments: > > > > > > -------------------------------------------------------- > > |Document Name |Status | > > -------------------------------------------------------- > > |[] Syllable Rules.odt Not reccovered yet | > > | | > > | | > > ------------------------------------------------------- > > | | > > | Start Recovery | |Cancel| > > |-------------------| > > ===== > > #2: > > ===== > > LibreOffice 3.5 > > > > ------------------------------------------------------- > > Recovery of your documents was finished. > > Click 'Finish' to see your documents. > > > > > > Recovering document: > > ------------------------------------------------------- > > | > > > > Status of recovered documents: > > ------------------------------------------------------- > > | document Name |Status | > > ------------------------------------------------------ > > |Syllable Rules.odt Successfully recovered | > > | | > > | | > > > > > > ------------------------------------------------------ > > > > | | > > | Finish | |Cancel| > > | -------------------- | > > > > ===== > > #3: > > ===== > > LibreOFfice 3.5 > > > > ------------------------------------------------------- > > Due to an unexpected error, LibreOffice crashed. All the files you were > > workimg on now will be saved. The next time LibreOffice is launched, your > > files will be covered automatically. > > > > The following files will be recovered: > > ------------------------------------------------------- > > |Syllable Rules.odt | > > | | > > | | > > | | > > > > ------------------------------------------------------ > > |------| > > | OK | > > |------| > > * > > > > -- > > > -- > For unsubscribe instructions e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > > > ---------- Forwarded message ---------- > From: Tom Davies <[email protected]> > Date: Mon, Apr 16, 2012 at 3:44 AM > Subject: Re: [libreoffice-users] Re: LibreOffice 3.5 Crashed > To: [email protected] > > > Hi :) > 1. Renaming the User Profile is the fastest thing to try and often solves > weird problems. This guide shows the default locations of the User Profile > in different Operating Systems > https://wiki.documentfoundation.org/Documentation/UserProfile > > 3. Crashing often seems to be caused by java. For LibreOffice 3.5.x java > 1.7.0_3 is best even though none of the 7s have been officially released > yet. > http://www.oracle.com/technetwork/java/javase/downloads/jre-7u3-download-1501631.html > Ideally it would be great to switch java off completely or completely > uninstall it but some things still need it. > > 2. If it's just something in the document then getting rid of the lock > might be good. When you open LibreOffice and it asks if you want to > recover the document then click on Cancel instead > > Regards from > Tom :) > > > > --- On Mon, 16/4/12, Cliff Scott <[email protected]> wrote: > > From: Cliff Scott <[email protected]> > Subject: Re: [libreoffice-users] Re: LibreOffice 3.5 Crashed > To: [email protected] > Date: Monday, 16 April, 2012, 4:15 > > ** Reply to message from Taang Zomi <[email protected]> on Sun, 15 > Apr 2012 20:43:47 -0400 > > You may need to reinstall, but first you could try renaming your profile. > I'm sorry, but I don't know where in Win7 it is kept, but it's around > somewhere. > > LO will generate a new one on startup. If that works then you can begin > moving sections of the old profile into the new one until you find which > one was corrupt/damaged. > > Cliff > > > *Should I uninstall and reinstall LibreOfiice 3.5?* > > > > > > ---------- Forwarded message ---------- > > From: Taang Zomi <[email protected]> > > Date: Sun, Apr 15, 2012 at 8:37 PM > > Subject: LibreOffice 3.5 Crashed > > To: [email protected] > > Cc: Taang Zomi <[email protected]> > > > > > > * > > Today, when I launched LibreOffice 3.5, I found out that it was crashed. > I clicked 'Start Recovery'. > > > > I got a message that says "Successfully recovered'. I clicked 'Finish'. > > > > I got a message that says "Due to an unexpected error, LibreOffice > crashed. > > All the files you were working on now will be saved. The next time > > LibreOffice is launched, your files will be covered automatically." > > > > I clicked 'OK'. > > > > The LibreOffice 3.5 completely disappeared. > > > > I cannot use LibreOffice 3.5. I launched it again, but the same thing > happened. > > > > Computer: MSi A6000; CPU: Intel Core 2 Duo CPU T6600 @ 2.20 GHz; OS: > > Windows 7, RAM:: 4.0 GB, HD: 320 GH > > > > What do I need to do to get back my LibreOffice 3.5? > > > > ============== > > 15 APR 2012 SUN > > 7:59 PM > > > > ===== > > #1 > > ===== > > LibreOffice 3.5 > > > > Press 'Start Recovery' to start the recovery process of the documents > listed below. > > > > The 'Status' column shows whether the document could be recovered. > > > > Recovering Document > > -------------------------------------------------------- > > | | > > > > Status of recovered documents: > > > > > > -------------------------------------------------------- > > |Document Name |Status | > > -------------------------------------------------------- > > |[] Syllable Rules.odt Not recovered yet | > > | | > > | | > > ------------------------------------------------------- > > | | > > | Start Recovery | |Cancel| > > |-------------------| > > ===== > > #2: > > ===== > > LibreOffice 3.5 > > > > ------------------------------------------------------- > > Recovery of your documents was finished. > > Click 'Finish' to see your documents. > > > > > > Recovering document: > > ------------------------------------------------------- > > | > > > > Status of recovered documents: > > ------------------------------------------------------- > > | document Name |Status | > > ------------------------------------------------------ > > |Syllable Rules.odt Successfully recovered | > > | | > > | | > > > > > > ------------------------------------------------------ > > > > | | > > | Finish | |Cancel| > > | -------------------- | > > > > ===== > > #3: > > ===== > > LibreOFfice 3.5 > > > > ------------------------------------------------------- > > Due to an unexpected error, LibreOffice crashed. All the files you were > workimg on now will be saved. The next time LibreOffice is launched, your > files will be covered automatically. > > > > The following files will be recovered: > > ------------------------------------------------------- > > |Syllable Rules.odt | > > | | > > | | > > | | > > > > ------------------------------------------------------ > > |------| > > | OK | > > |------| > > * > > > > > -- > For unsubscribe instructions e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > > -- > For unsubscribe instructions e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
