Marc Grober wrote
> First,  I may be inconsequential,  but I did not see any apology.
> Perhaps it only went out on the dev list.....

Yes the apology was issued over on the Dev and QA lists--inserted below. 
But we folks on the QA and User side do have a responsibility to follow our
bugs when posted, and to participate when calls for NEEDINFO are issued. And
also, that when bugs are closed we reopen them with careful attention to the
information needed to fully describe the bug and the quality of detail the
Devs will needs to resolve.

Otherwise, let's move on folks!


Joel Madero (to the Devs and QA lists) wrote
> Date: Tue, 14 Aug 2012 22:33:49 -0700
> From: Joel Madero <>
> Subject: Bug Closing Automation - Apology
> Hi All,
> First off, sorry that I'm starting a new thread, I'm not sure how to
> "reply" to something from the digest in gmail.
> A couple days ago there was a very brief discussion about NEEDINFO and
> that it wasn't very useful to have the NEEDINFO status sit for weeks or
> months on end if the users weren't responding to our requests for more
> information. I jumped the gun and asked if there was a way to automate
> closing these bugs if they were open for some period of time, another user
> volunteered to do this and went ahead and did it. I take full
> responsibility for the ill feelings, I should have waited longer for more
> input and thought about it more clearly before requesting if someone had
> the ability to automatically close these bugs. It has pissed off quite a
> few people, I take the blame, please direct your irritation my way and not
> at Florian or any other member of the QA team.
> Best wishes to everyone,
> Joel

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