Hello,
in order to improve the wording of the unsubscribe instructions, could
you please tell us where you had the problems and what step did not work
out?
When you write to the [email protected] you'll receive a
mail for instructions on how to subscribe and unsubscribe, and the
unsubscribe addresses differ depending on whether you have a normal
subscription (you receive each mail individually and without delay), or
digest mode (you receive a collection of mails). Is that where the
misunderstanding started?
You will then receive another mail, asking for confirmation of the
unsubscribe, in order to prevent other people from unsubscribing you
without your consent - just as the request for confirmation when
subscribing prevents that other people add you to the list. Were you
able to figure out that you had to send another mail to the appropriate
unsubscribe address, after receiving the automatic reply?
We also link to a handy page with all information about unsubscribing,
including a human contact you can reach in case things do not work for
you. This page is linked in the footer of every message. Did you read
this page? You can find it at
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
You were now manually removed from the list, but nevertheless we'd be
glad if you could tell us where the problem was, so that we can improve
the process and make it easier for other users in the same situation as
you were.
Thanks,
Florian
Jerry White wrote on 2012-08-16 15:21:
unsubscribe
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Florian Effenberger, Chairman of the Board (Vorstandsvorsitzender)
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
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