On 10/11/2012 12:53 AM, Carl von Bell wrote: > > On 10/10/2012 2:10 PM, Jay Lozier wrote: >> On 10/10/2012 01:13 AM, Carl von Bell wrote: >>> On 10/10/2012 12:06 AM, Jay Lozier wrote: >>>> On 10/09/2012 09:02 AM, Carl von Bell wrote: >>>>> Friends >>>>> >>>>> I got this really strange problem affecting Windows Explorer. I >>>>> noticed that it started happening after I installed a data managing >>>>> program called FieldWorks and started exporting interlinearized files >>>>> into LibreOffice .odt format from within that program. I store my >>>>> LibreOffice files that FieldWorks outputs in one folder (there are >>>>> other files there too). Sometimes several times in a row if I open >>>>> that folder in Windows Explorer then the Windows Explorer crashes and >>>>> I get the error below. Sometimes there is no way to get to the files, >>>>> except rebooting the system! Otherwise I cannot open the folder to >>>>> get >>>>> to the files. :-( >>>>> The funny thing is that I do not even need to click on any of the >>>>> .odt >>>>> files and still the Explorer crashes. And sometimes I can work for >>>>> hours and there is no problem. >>>>> >>>>> Another person who also has the same setup, but Win 7, experience >>>>> similar things. It is very annoying. >>>>> >>>>> Here is the error message I get. I am not sure if my friend gets >>>>> exact >>>>> the same error but the behaviour is similar. >>>>> >>>>> Windows Explorer has stopped working. >>>>> Windows can check online.... >>>>> Check online ... >>>>> Restart the program >>>>> >>>>> Then view problems details. >>>>> >>>>> If you click the View problem details then do you see something like >>>>> this> >>>>> Problem signature: >>>>> Problem Event Name: BEX64 >>>>> Application Name: Explorer.EXE >>>>> Application Version: 6.0.6002.18005 >>>>> Application Timestamp: 49e02a1e >>>>> Fault Module Name: MSVCR90.dll >>>>> Fault Module Version: 9.0.30729.6161 >>>>> Fault Module Timestamp: 4dace4e7 >>>>> Exception Offset: 00000000000552d4 >>>>> Exception Code: c0000417 >>>>> Exception Data: 0000000000000000 >>>>> OS Version: 6.0.6002.2.2.0.256.6 >>>>> Locale ID: 1033 >>>>> Additional Information 1: 46e0 >>>>> Additional Information 2: 4ce498f1e2ebb3719af008d4ef97bedc >>>>> Additional Information 3: 7d05 >>>>> Additional Information 4: 729ac305dabb24e28fbe99019ecbbab7 >>>>> >>>>> Read our privacy statement: >>>>> http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 >>>>> >>>>> I know it is possible that it has nothing to do with LibreOffice at >>>>> all, but I need to try to start somewhere in resolving the possible >>>>> cause. So I wonder does the LibreOffice use the MSVCR90.dll file or >>>>> not? If it does, then is there something I could try to do so that >>>>> this would not happen again? >>>>> >>>>> Wiindows Vista Pro 64Bit >>>>> LibreOffice 3.5.2 >>>>> >>>>> Thanks a lot, >>>>> Calle >>>>> >>>> Calle, >>>> >>>> According to this link >>>> http://www.processlibrary.com/directory/files/msvcr90/420990/#.UHRJ1OnA-a4 >>>> >>>> MSVCR90.dll is part of Visual Studio 2005. I doubt LO uses this >>>> library. >>>> My guess is that you have corrupted file. >>> Thanks, Jay >>> >>> I uninstalled all instances of Visual Studio and rebooted. But the >>> problem persists. >>> >>> I searched the web for a solution, but did not find anything that >>> helped. >>> This link> >>> http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/f4b38404-8e09-4805-a877-fb342843ba13 >>> >>> is talking about the exact same problem, and they also use LibreOffice >>> on a Windows 7 64 bit machine. I use Vista 64 bit and have the same >>> issue, as have my friend who just recently started using LibreOffice. >>> We never experienced this before installing LibreOffice. >>> The reply to the report in the link above suggests that it is a >>> LibreOffice problem. I tried the free program they suggested, >>> ShellExView, but it did not find the MSVCR90.dll. >>> >>> We are trying to finish a project here where we rely on LibreOffice, >>> so it would be really good to be able to get this solved. >>> >>> Thanks >>> Calle >>> >>> >> Calle >> >> Try this link for more information: >> http://superuser.com/questions/351609/how-can-i-fix-a-missing-msvcr90-dll-file-error. >> >> It suggests reinstalling the vb runtime >> > > Thanks, Jay > > I read the web page you mentioned, and this is what I did. I searched > for any Visual C++ packages installed on my Vista 64 bit system, and > uninstalled them all, and rebooted. Then it seemed that the problem > had gone away, but alas, after a while I exported from the FieldWorks > program into LibreOffice, and saved the .odt file onto the Desktop. > And there we go again, the same Windows Explorer crash with > MSVCR90.dll as faulting came up again! > > Ok, so I thought that I search for all instances of MSVCR90.dll on my > system and found one instance left, this one: > C:\Users\myusername\AppData\Roaming\LibreOffice\3\user\uno_packages\cache\uno_packages\B7E0.tmp_\oracle-pdfimport.oxt > > The version was Version 9.021022.8 > > So, I deleted this one and my system was completely free of that .dll. > But then I did again what I did above (Exporting to .odt) and the > error came up again! Even without any MSVCR90.dll whatsoever on my > system. Fault Module Name: MSVCR90.dll. The version is even the same, > ie Fault Module Version: 9.0.30729.6161 > > So it seems that at least some part of LibreOffice uses that same > .dll, but the version was not the same as the error implies. So I do > not know what could be the problem and whom to write to try to fix > this. It is really annoying and also affecting more than one computer > now. And we have this project that needs to be finished soon which > uses both the programs (FLeX and LO). > > So, if you have more good ideas, please let me know. > Yours, > Calle2012 > > Unfortunately, I use Linux so its difficult for me to check what is happening.
One trick that often works is to rename your LO user folder and restart LO. LO will generate a new default folder and you can copy back all your settings into the new one. -- Jay Lozier [email protected] -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
