On Sun, 1 Sep 2013 14:27:22 -0700 "Tricia" <[email protected]> wrote:
> Dear Sir or Madam, > > I bought my computer at the local store here in Ladysmith, B.C. in Canada. > The tech. support team with Shaw and my computer store have never heard of > you. > > I am an author and use your office to write my book. I’m not a computer user > for more than e-mails and my book. I saved by book in two places as I usually > do but when I turned on the computer to start a new chapter, the letters are > not only off center but are also almost 2 centimeters high. In my format I > have calibri font 12. > > I was advised to e-mail you as they don’t have a phone number for you. i > didn’t use your “frequently asked questions” because it’s such a strange > thing, I’m sure there won’t be a question about it. > > The Shaw tech. support gave me this e-mail. It’s all they have of your > office. > > Please correct this for me. I have limited time. My phone number is > 250-245-0451. > > Yours truly, > Patricia Gruenwald > > pgruen@shaw,ca > > > Hi Patricia, Unfortunately, there are several items in both LO and Windows that could be causing the problem. A good practice when requesting help from a list such as this one is to provide as much information as possible and let the viewers/responders sift through it. This could include make/model of computer, type of display adapter (if known), operating system and version, version of LO (or other app), what you were doing at the time of an error/problem, and any other information that seems pertinent. It is often to also include copies of pertinent log files for review. Some of this is difficult for a non-technical person to determine but provide what you are able and we will request more if needed (and tell you how to get it). Another worthwhile item to provide are screen shots depicting the problem. If you would provide as much of the above information we will try to respond with helpful suggestions. Actually, with the number of authors who use LO, you might well find further information in the FAQs. Tom -- The foolish man seeks happiness in the distance. The wise man grows it under his feet. - James Oppenheim ^^ --... ...-- / -.- --. --... -.-. ..-. -.-. ^^^^ Tom Taylor - retired penguin - KG7CFC AMD Phenom II x4 955 -- 4GB RAM -- 2x1.5TB sata2 openSUSE 13.1_M4-x86_64 KDE 4.11.00, FF 22.0, claws-mail 3.9.2 registered linux user 263467 -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
