Well said, Mark. One more comment inserted below.


On February 7, 2014 12:09:58 PM PST, Mark Bourne 
<[email protected]> wrote:

>
>I don't know if it's the case here, but people do sometimes reply to an
>existing email to the list and just change the subject line (presumably
>to save looking up the address for the list). That isn't enough to make
>it a different thread - there are separate headers in the email

Specifically References: and In-Reply-To:

>which 
>link messages into threads - so the new message shows up as part of the
>original thread.
>
>Another disadvantage of doing this is that some other people use mail 
>clients or news readers which they can set to automatically ignore any 
>further messages in threads they're not interested in or can't help 
>with. So those people wouldn't see the messages asking about a
>different 
>problem in an existing thread, when they might otherwise have been able
>to help with that new problem.
>
>So it can be in the asker's best interest to create a new thread rather
>than replying in an existing one. To do that, they need to create a 
>completely new email and send it to the list address (users AT 
>global.libreoffice.org in this case).
>
>Mark

-- 
Jim


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