Hi :) An advantage of dealing with a single individual is that you build-up a relationship with them. However if they are working on something else or distracted or get stuck on one issue then it becomes difficult. Plus they are more likely to be more dependant on fixing the problem for you.
An advantage of using a company is they can overcome a greater range of potential problems, especially if they are a diverse group with different back-grounds. If it's a small enough company then you might even retain some/all of the advantages of having an individual. The people at Collabora are likely to be an excellent choice. They mostly used to be part of a large company that wanted much the same support you are looking for but they wanted it "in-house". So they had a whole team working on LO full-time for years. The structure of TDF allows many organisations to do this and to have their teams or individual devs working inside TDF itself. So the Collabora people have been one of the crucial parts of TDF and have worked on LO for years. Regards from Tom :) On 1 July 2014 14:42, Florian Reisinger <[email protected]> wrote: > Hi, > > As I know some guys from Collabora: > > https://libreoffice-from-collabora.com/l3-support/ > Quoting the price: > > "Bug-fix insurance / entitlements, with no-claims discounts if not used. > Single bug fixes, on-demand: US$ 8,000 each. > Multiple bug fixes, pre-purchased in support packages." > I do not know how much it is worth for you :) > > You can also ask here: http://www.lanedo.com/libreoffice-support/ > > NOTE: I am not paid for pointing out these, but I met them @ the LibO > Conference :) > I do not know, why you dislike a company to help you here, they have the > experts and the power, and many certified decs work at these two > companies.... > > Liebe Grüße, / Yours, > Florian Reisinger > > > Am 01.07.2014 um 13:37 schrieb Andrew Beverley <[email protected]>: > > > > Hi guys, > > > > I'm having a few minor problems with compatibility when importing MS > > documents into LibreOffice. I know all the issues surrounding > > proprietary formats etc, but nonetheless would like to get this to work > > as best as possible, as I am largely stuck with using the aforementioned > > formats. > > > > As such, I'm interested in professional support to provide bug-fixes > > when I come across the above issues. I've read the professional support > > page on the website and realise that there is a whole bunch of people > > who can provide those services. However, to help me approach the right > > person, I thought I'd ask here as to who might be good for this sort of > > work. If possible, I'd rather work with an individual than a company. > > > > The fixes will mainly be needed in Writer and Impress. I won't go into > > the details here, but most of the issues are already bug reports, so I'm > > simply interested in getting them expedited. > > > > I'm also interested in sponsoring development of the much-needed > > improvements for cropping images (#34555). > > > > Thanks, > > > > Andy > > > > > > > > -- > > To unsubscribe e-mail to: [email protected] > > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > > List archive: http://listarchives.libreoffice.org/global/users/ > > All messages sent to this list will be publicly archived and cannot be > deleted > > -- > To unsubscribe e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
