Hi :)
The .pptX, .docX and such are notoriously unreliable.  The files should all
still have their sound and work properly if you play them using the same
version of MS Office that was used to create them, and on the same OS.
Using a different version of MS Office or any other program can mean the
documents are not displayed properly or function properly.

So, the client can probably play the files just fine.

If you can get back to where-ever the files were created and do
File - "Save As"
to save into the older MS Format  (ppt without the X at the end) then those
usually work fine on any relevant software on any platform.
Regards from
Tom :)




On 17 July 2014 07:42, whitewitchzita <[email protected]> wrote:

> Hi everyone,
>
> I am really hoping you can help me here. I am working on a MacBook Pro all
> up to date software . This morning I downloaded the latest version of
> Libreoffice and have opened a power point presentation file saved as a
> .pptx
> There is sound in each file. This is where I am having a problem. I have
> tried to play the sound and am not getting anywhere. I tried clicking on
> the
> sound icon and holding ctrl but there is no "play" option. I tried viewing
> the slide show in browser and starting from first slide and there is no
> sound or any option to play the sound. Has anyone encountered this before?
> If so do you know if there is a way to play the sound or is this file
> format
> incompatible with Libreoffice. I can get my client to resave her document
> if
> that would help. Is there anything else I can try. Thank you for your time
> and any advise you can offer me.
> Thank you
>
> Warm regards,
> Ruth
>
>
>
>
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