Hi :) We have done almost everything to check the download file and it's not corrupted or anything. The only thing we haven't done is do an md5sum or SHA check but everything else indicates that the download is fine. Regards from Tom :)
On 25 September 2014 16:18, anne-ology <[email protected]> wrote: > the folder, to which I was referring, is the folder where you saved > the downloaded program; > this is the last thing to close before installing the program. > > Sounds as if you downloaded/partially downloaded a corrupted file > for whatever reason; > delete. > Then re-download the program - > and while it is downloading - saved to wherever (as the Download > folder) - do not use your machine; > take a break for those few minutes. > > For the same(?) reason programs like to be alone when installing, > they tend to download better that way as well ;-) > > Hoping this helps, > > > > From: tjphipps <[email protected]> > Date: Wed, Sep 24, 2014 at 4:00 PM > Subject: Re:[Spam Whitelist IF Valid] Re: [libreoffice-users] > To: anne-ology <[email protected]> > > > there is no folder to close, when i click on the file the message > immediately pops up say-- windows installer-- this installation package > could not be opened. verify that the package exists and that you can access > it, or contact the application vendor and verify this is a valid windows > installer package. > use ccleaner on a regular basis. i use avast free version and run it > regularly as well. > > Thomas H. Phipps > > > > > Subject: [Spam Whitelist IF Valid] Re: [libreoffice-users] > From: anne-ology <[email protected]> > To: Thomas <[email protected]> > Date: 09/24/14 07:00:26pm > > > Suggestion: > > (1) when you download, save to wherever - as the Download folder; > (2) close all opened programs; > (3) go to saved file; > (4) close folder, after clicking to install file; > (5) follow the instructions, as they come forth during the installation; > (6) Voila ... the program should be now ready for your use. > > If not, then try emptying the cache - as with CCleaner > > If still not, then make sure the machine has not somehow picked up some > virus, > > Hoping this helps, > > > > From: tjphipps <[email protected] > < > http://index.html?_n%5Bp%5D%5Bmain%5D=win.main.tree&_n%5Bp%5D%5Bcontent%5D=mail.compose&[email protected] > > > > > Date: Wed, Sep 24, 2014 at 12:22 AM > Subject: [libreoffice-users] > To: [email protected] > < > http://index.html?_n%5Bp%5D%5Bmain%5D=win.main.tree&_n%5Bp%5D%5Bcontent%5D=mail.compose&[email protected] > > > > i am trying to download and install libre office onto a computer that is > running windows 7 home premium with sp1. i have tried different servers > like google chrome and mozilla firefox and i always get the same error > message when i hit run== "windows installer- "this installation package > could not be opened. verify that the package exists and that you can access > it, or contact the application vendor to verify this is a valid windows > installer package." > > Thomas H. Phipps > > -- > To unsubscribe e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
