On 10/3/2014 12:35 PM, Florian Reisinger <[email protected]> wrote: > Q: Why do not get bugs fixed at the moment they are reported? > A: Before devs see the bug, it goes through the hands of QA. We are > a small team and have a lot of backlog on reported bugs. (More bugs are > reported than we are able to tackle)
All well and good, but has nothing to do with what started the flamefest. 1. It took a few days in the bug to get it confirmed. 2. 3 *months* later, Joel asked a question making it very plain he did not bother to even read the bug report and subsequent comments 3. 1 month later, Jan-Marek posted a patch (thanks Jan-Marek!) 4. 1 month later the bug reporter asked (reasonably politely) if the fix would be back-ported to 4.3. 5. The same day Joel responded with a rude "Feel free to submit a patch...' and more like it. So, it was confirmed very quickly. At that point, the dev who cause it should have been contacted to fix it, and that same dev should have taken ono the responsibility of pushing the fix to at least 4.3, if not also 4.2 (had it been fixed soon after being confirmed, it would have made more sense to push it to 4.2). > Q: Why the hack did you tell someone to get some money in its hand to get it > fixed? > A: I hear such voices very often and got the same answer: Either > help (so that others does not have to wait so long) or pay. Or continue > hoping, that a dev will tackle your pet bug in its free time And yet again this comment totally ignores the fact that we are talking about newly contributed code (not some old/pre-existing/legacy bug), and that software developers should take ownership of their code. > Q: I have a problem XYZ for months but I did not want to report a bug.... > A: For us it is like the bug did not exist (ans answer to the next > question) I have no problem reporting bugs, and have multiple times, so n/a... > Q: I will argue for an hour, but won't check something gets confirmed in a > few moments > A: Everyone knowing how this is done will help you, if you ask... Apparently some of this is a language thing, so I'll give you some room. But I would seriously ask that you address your apparent unwillingness to differentiate between: a) new bugs that are introduced with new code from existing/current developers, and that these devs should 'own their code' - meaning be willing to fix bugs when they are confirmed *and* push the changes to the releases without resorting to responses suggesting users fix it themselves and/or pay someone else to do it, and b) and old/pre-existing/legacy bugs that were introduced by someone long gone... I ask again - are you in disagreement with the above? If so, please, by all means, attempt to explain how you can logically and rationally be in opposition to this principle. -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
