When it comes to online support, What I'm looking for are: * Registration not needed. News groups pass this test. * e-mail not used so my mailbox doesn't get clogged up. News groups pass this test. * Information well organized by thread/subject. News groups pass this test. * Sorting by date, subject. News groups pass this test. * History - appends go back some time. News groups pass this test. * No cutesy crap. I don't need to see your picture, or the names of your pets. News groups pass this test. * Fast. I have a problem and I want the solution now - not when a web based crap fest wants to reload. News groups pass this test. * Answers. I want a good answer with some detail, not a retort from a Google Monkey. News groups need improvement on this one. * On subject, no flames or trolls. News groups fail this test.
So, if social media can meet/excede what I'm looking for, then do it. If it is a case of going with the latest Internet toy, then stop and rethink. Whatever is "popular" now, won't be 10 years from now, so think long term. One other thought. DON'T go down the age/generation road. It is a dead end that will only bite you on the ass. Look at all the stores, TV showes, ect. that are always trying to appealy to (mostly) the young. It ends badly in most cases. So be very inclusive. Dave, On Thu, Dec 11, 2014, at 02:59 PM, jonathon wrote: > On 10/12/14 15:27, Dave Boland wrote: > > > May I ask what is wrong with a traditional news group? > > For an individual looking for interactive support on the Internet, their > preferred means of support depends upon how they discovered the Internet: > * if using *Nix, it is newsgroups; > * if with another CLI, it is email; > * if with a GUI, it is web forums; > * if with a mobile device, it is social networking sites; > > Interactive support supplements, and is supplement by: > * hard copy documentation; > * PDFs/eBooks of the hard copy documentation; > * Comprehensive wikis; > * PDFs/eBooks of the wiki; > > Currently, Libreoffice support is available for: > * Newsgroups: GMane; > * email: [email protected] et al; > * Web forums: LibreOfficeForum.org; > * Social Networking: Twitter, Facebook, Google +, etc; > > * Hard copy documentation; > * PDF / ePub of the hard copy documentation; > * https://help.libreoffice.org/Main_Page; > * Ready made PDFs of the help.libreoffice.org are not available; > > I'm not convinced that the depth of the documentation --- online, eBook, > Hard copy --- is at the point that social network support will be better > than "barely adequate". > > jonathon > > > > > -- > To unsubscribe e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- dave boland [email protected] -- http://www.fastmail.com - The professional email service -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
