(obviously we are off-topic) On Wed, Sep 16, 2015 at 8:46 PM, <[email protected]> wrote:
> Tom Williams wrote: > >> On 09/15/2015 01:43 PM, [email protected] wrote: >> >>> Ady Ady wrote: >>> >>>> Hello Users of LibreOffice, >>>> >>>> Once in a while I visit the Release Plan wiki page, >>>> https://wiki.documentfoundation.org/ReleasePlan >>>> >>>> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1" >>>> page (more than once), but my OS hangs when I click on the relevant >>>> link. >>>> >>>> Of course, it could be just a coincidence. I am reluctant to try to >>>> reach these pages again, especially considering that every new wiki >>>> page in the series is based on the prior one. >>>> >>>> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9 >>>> and Mozilla Firefox 40.0.3, all updated. >>>> >>>> The strange behavior happened with both web browsers. >>>> >>>> I don't know whether some security tool being in use (e.g. Avast) >>>> might be relevant. >>>> >>>> I wanted to share this unusual experience, in case someone else >>>> happens to see it too (or something similar, or at least uncommon), >>>> and/or maybe it might be worth someone checking the source of these >>>> wiki pages (and their related nested templates). >>>> >>>> I am aware that this behavior (hanging OS) would be considered >>>> "unlikely to be triggered by some wiki page". The fact that it >>>> happened to me more than once while following the same links (but >>>> nowhere else) pushed me to at least comment on it. >>>> >>> >>> Interesting... I don't see a problem with that page at the moment. >>> However, since mid July I have been experiencing occasional OS hangs >>> which seem to be triggered by visiting certain web pages or sometimes >>> scrolling down the page slightly even after it's been loaded for a >>> while. Revisiting the same page doesn't necessarily trigger another >>> hang, but some pages seem to be more prone to it than others. >>> >>> I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based >>> on Firefox 36), Avast antivirus. >>> >>> One site (www.discount-electrical.co.uk) seemed to be particularly >>> troublesome. At one point I couldn't even add a few items to the >>> shopping cart and check out before the OS hung. Hangs seemed to be >>> less frequent using Chrome instead, but I did still get a few. I >>> didn't try IE. >>> >>> I haven't had so much trouble since mid August, but then again I >>> haven't been visiting the sites which seemed to be triggering the >>> problem so much lately either. Still get a couple of unexplained hangs >>> a week though. >>> >>> I can't be certain that visiting the web sites is/was the trigger, or >>> whether that's just coincidental. As you say, it does seem unlikely! >>> If anything, I'd suspect some interaction with a Windows update or >>> perhaps Flash or Avast, since I'd just got back from holiday and >>> installed a load of updates just before the problems started. Another >>> possibility for me is overheating or failing hardware (this is a 9 >>> year old laptop so getting on a bit!) but I haven't got around to >>> investigating further. >>> >>> Mark. >>> >>> >>> So, when the problem happens for you, what do you do to recover? How do >> you get the system working again? Have you checked the Windows Event >> Viewer for log messages? There might be a log message around the time >> the system hangs. >> >> Peace.. >> >> "The Other" Tom >> > > For me the whole OS completely hangs and I have to kill the power (press > and hold power button for a few seconds). Ctrl+Alt+Del does nothing, mouse > pointer doesn't move, and num lock / caps lock don't respond (they often at > least toggle the keyboard lights even if nothing else responds; in this > case even that stops responding). > > I haven't got around to investigating thoroughly, but things I have tried > include: > - Just leaving it for over half an hour to see if it would start > responding again; it didn't. > - Checking event logs; there's nothing obviously relevant, except the > expected complaints during the next startup related to not having been shut > down properly. > - Keeping Task Manager / Sysinternals Process Explorer open before it > hangs, but there's no obvious peak in processor or memory usage, or any > particular process's activity - but they might just not get a chance to > update the display when it does hang. > - Some of the memory and CPU load tests from www.ultimatebootcd.com, but > they didn't reveal anything and didn't hang. > > Can't actually remember whether I checked the disk for errors, I think I > did but may be worth doing again. > > At some point when I have enough time I'll get the lid off and check fans, > heatsinks, etc. I'm half expecting to find dust or spiders clogging things > up... > > The common thing with Ady is that you both have the Avast Antivirus. An antivirus runs as a "system service" on Windows, and if something goes terribly wrong in the system service, then the whole operating system may misbehave. Since you do not have yet a set of steps to reproduce the problem, it is extremely difficult to figure out the issue. Simos -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
