Hi :) +1 Except i do see this as a lost opportunity for LibreOffice. At least for the immediate future. On the other hand, as pointed out by Marianne, at least AOO did work and that brings her within the same eco-system.
That is the main issue. The specific program/suite is much less relevant. Once people have managed to escape the black-hole of MS they begin to realise that they can easily work with different versions of the same software and even quite a wide variety of different programs. There still remains the problem of working with people still stuck on legacy proprietary software that can't reach any agreed standard but aside from that it is much easier to share files between LO, AOO and many more. Eventually she will inevitably try LibreOffice again because it's just the best. In the past we had a problem with some people trying to download the installers using Internet Explorer. For some weird reason IE decided to rename the downloads from ".msi" to another format. It's the only web-browser to do that sort of trickiness. All other web-browsers tend to stick much more closely to internationally agreed standards but IE has apparently always had trouble in that regard. Anyway, many congrats in getting someone to dare to try a non-MS alternative. I hope it goes well. Regards from Tom :) On 5 November 2015 at 11:48, Gabriele Ponzo <[email protected]> wrote: > Marianne, it's really strange since I use to install LO on a daily basis on > M$ Windows as well, and not having any issue. > > I don't know if it's a mirrored files issue or if it's something on -that- > computer, as it happens now and then that Windows has strange (at least) > behaviors. > > My suggestion is to to have a Pen Drive dedicated to software installations > and deployments with tested files on which you can rely on. This way gives > you the sureness that the problem is on the customer's computer side. > > Anyway I believe it's not all lost since at least she'll be using ODF > format and whenever You'll want to try convincing her to migrate to LO, the > impact will be much softer. The most is done when leaving M$O. > > I hope to have been helpful somehow, at least for the future. > > Bye. > > --- > Gabriele Ponzo > > 2015-11-05 12:03 GMT+01:00 Charles-H. Schulz < > [email protected]>: > > > Hello Marianne, > > > > > > Le 05.11.2015 08:42, marianne-x a écrit : > > > >> A minor tale of woe: > >> > >> I have been trying for years to convince a young lady friend to break > >> away from slavish dependence upon Micro$oft, and at least give LO, et. > >> al,, a try. > >> > >> Her Curtains machine, running on Vista, finally got so clogged with > >> untraceable trash that a complete system reload seemed the only > >> remedy. > >> > >> That meant re-authorizing the bundled M$ office suite and Bill, > >> apparently continuing his unholy lust for revenue, refused to accept > >> her utterly legitimate "product key". > >> > >> What a chance to gain a convert but, alas, LO queered the deal once > again. > >> > >> I downloaded the software at least 6 times, mostly from the Clarkson > >> U. mirror where TDF sends one by default, but from at least one other > >> mirror as well. > >> > >> 4.4.6 three times, 218,736 KB each; 4.4.5 at 219,300 KB; 5.0.3 twice > >> at 215,632 KB each. None of these would install, or give any > >> indication of why they wouldn't. > >> > >> Readers may assume that my procedure is at fault, and it may well be, > >> but after these failures I had no trouble fetching and successfully > >> installing AOO, Abiword, Jarte, HexEdit, Foxit, Firefox, Thunderbird, > >> Audacity, &c. > >> > >> I have a number of LO .msi files, going back to 3.5.4, on my own > >> machines (all Curtains 7), and can try transporting them to the target > >> via an external drive, in case there is actually something squirrelly > >> about today's downloads. > >> > >> But, after this experience, the would-be client - fearful of change in > >> any case - can be excused for looking askance at LO, and may be a lost > >> cause. > >> > >> For my own edification, even if there's no salvaging today's fiasco, > >> does anybody have any suggestions as to how such a supposedly > >> foolproof process can go so far awry? > >> > > > > > > It's a shame indeed. I don't know if it's really lost though: perhaps you > > could reinstall LibreOffice for her if there's a working mirror - few > > people experience what your have gone through and I don't really know > what > > went wrong with this particular server. > > My personal suggestion would be to ping us (this list, > > http://ask.libreoffice.org or even our twitter account (@libreoffice or > > @tdforg) or directly try a different mirror. > > > > Also, I'm curious to know what operating system you replaced her existing > > system with. It looks like you didn't want to migrate the person on > Linux. > > If this had been the case, you would probably not have had to download > all > > these software for her - but a migration to Linux may cause issues as > well. > > > > Thank you for helping out this person! > > > > Best, > > > > Charles. > > > > > > > > -- > > To unsubscribe e-mail to: [email protected] > > Problems? > > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > > List archive: http://listarchives.libreoffice.org/global/users/ > > All messages sent to this list will be publicly archived and cannot be > > deleted > > > > -- > To unsubscribe e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
