Having spent a lifetime in problem handling and feature request I do not agree 
with Tom.

Here's my take-

Bugs:
- Anything that used to work and doesn't anymore is a bug (introduced by an 
update). Of course set aside features which are announced to be obsolete. 
- Anything not working which is supposed to work according requirements and/or 
documentation
- Anything that causes LO to crash

Feature requests:
- Anything that is not in requirements and/or documentation
- Anything users can't reasonably expect to work, but is desirable

As such, bugs need to be solved (since they shouldn't be there in the first 
place :-)).
Feature requests on the other hand is, once approved, new work in the pipeline, 
and we have to see when and if developers get time for it.

Rob.


On 4 feb. 2017, at 16:37, M Henri Day wrote:

> 2017-02-03 20:13 GMT+01:00 James E. Lang <[email protected]>:
> 
>> That's an interesting point of view Tom.
>> 
>> In my opinion any unannounced regression is a proper subject for a bug
>> report and a new capability is the subject for a feature request. But, I'm
>> not a developer.
>> 
>> It would be nice if ordinary dictionary definitions applied to the words
>> used!
>> 
>> --
>> Jim
>> 
>> -----Original Message-----
>> From: Tom Davies <[email protected]>
>> To: "[email protected]" <[email protected]>
>> Sent: Fri, 03 Feb 2017 7:44
>> Subject: Re: [libreoffice-users] LO 5.3 glitches
>> 
>> Hi :)
>> Right now is a good time to post bug-reports and "feature requests".
>> 
>> "Feature requests" are what most 'normal' (ie non-devs) of us think of as
>> bugs.  It includes features that used to work but now don't and features
>> that don't quite work at all.
>> 
>> "Bug reports" are only things that cause the program or entire system to
>> crash (or that escalate privileges to super-users/ super-user/
>> administrator - but as normal users we probably wouldn't notice such
>> escalation).  In chatting with each other we often call things "bugs" or
>> say a thing is "buggy" but if it doesn't crash the system or cause it to
>> close unexpectedly, then it doesn't fit the developers notion of "bug", so
>> there is no point posting a bug-report about it - instead post as a
>> feature-request.
>> 
>> Similarly with the term "stable".  However badly a thing behaves, such as
>> familiar functionality suddenly not working, then the devs don't think of
>> that as showing the program is unstable.  A program is only unstable if it
>> crashes (or maybe that escalation thing) or if it crashes the whole
>> system.  LibreOffice is particularly unlikely to do either of those things
>> - there is a measurement of that sort of stability and LibreOffice scores
>> extraordinarily highly, far above much more respected or well-known
>> software.
>> 
>> It is nice to hear about good&bad issues with new the branch of LibreOffice
>> as it allows us to be better prepared for the questions that 'normal' users
>> are likely to ask on this mailing list.  However reporting an issue to this
>> mailing list is extremely unlikely to result in the issue being (what we
>> would probably refer to as being) fixed.
>> 
>> 
>> Right now is probably the best time for doing proper bug-reports and
>> feature-requests because it's the time when the greatest percentage of devs
>> are focused on this branch and most interested in it's outcomes.
>> 
>> Regards from
>> Tom :)
>> 
> 
> ​The usage with which I am familiar corresponds to that mentioned by James
> above ; i e, ​
> ​«any unannounced regression is a proper subject for a bug report and a new
> capability is the subject for a feature request»​
> ​....
> 
> Henri​
> 
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