Hi Nick:

Yes, I could use a good night's sleep!  I'm in the process of
implementing the suggestions from Yehuda and James that I got
yesterday.  I had been thinking of something along that line but I
also wanted to know why this turned up twice now after 12 years of
running basically the same functional code.  I'm curious!

Re the IP address, well I only have limited information because at the
point where this happens the customer has not completed the order so I
don't have the invoice number which serves as a key.  After the order
is processed I have the IP address from whence it came.  So, I scanned
the Apache access log on the theory that a single order will come from
one IP address, that is select, enter address info, enter credit card
info, confirm, which is 4 separate scripts, each a form/POST sequence
that gets gathered up as it goes along and the whole data collection
gets passed as a single transaction to the order entry script.

What I found was the first order processed exactly in the sequence
that one would expect:  script 1, script 2,...etc.  But the replay
only contained a single call to the server, on the order entry script,
but with the correct and complete data and showing the reason for the
call on this script as the previous script in the sequence.  This
previous script was never called, or at least not logged by Apache if
it was. So, I figured it had to be a replay of the final call and that
is what I was asking about.

The answers I got seem to cover a probable reason and so that is what
I am currently changing and updating. 

Regards, and thank you for taking the time to reply.

John
===================
On Wed, 2021-01-20 at 09:53 +0000, Nick Kew wrote:
> > On 19 Jan 2021, at 16:55, John <john.ili...@iliffe.ca> wrote:
> > 
> > I scanned for the customer's IP
> 
> What leads you to suppose the customer's IP was unchanged between
> the two orders?
> 
> Sorry, there's no sensible explanation: the above is the only
> comment
> I can offer at a technical level.  Maybe the customer is messing you
> around, or your system is duplicating entries offline.  Unless
> you've
> got yourself hopelessly confused and need a good night's sleep and a
> day off to clear the head.
> 


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