Hi Alejandro, Thanks for your reply. I'm a bit disappointed as I really thought that there would be some sort of persistent information between a message sent to a mobile and its reply.
I think I can handle this missing feature by asking users to include the original message in their reply. A quick investigation showed up that on Nokia phones this functionality exists. On Ericsson it doesn't but the user can forward the message "back", that should be ok to start with. Thus said, I would be very interested in investigating wap push for a near future, unfortunately I have pretty much no idea of how to set that up and the documentation is more a technical reference than a tutorial :-) If somebody would have a truly basic example of wap config and wap scripts that does any kind of simple job (even unrelated to the alerting system that I try to setup) to help me understand I would be glad. Thanks Stephane -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, August 16, 2005 13:53 To: [email protected] Subject: Re: Question about tracking messages (maybe using UDH ?) Stephane, SMS protocol does not have any transaction-oriented capabilities built in. I'm afraid you'll have to come up with a solution more or less "painful" for your users: 1. You could, as mentioned, ask the client to include a tracking number. 2. If you don't expect to send many requests at the same time to the same guy, You could implement some "time-window oriented" mechanism, that is: any reply you get during the X minutes after sending message #432 to number 123 is supossedly regarding message #432. After X minutes, you consider the #432 abandoned even if 123 replies to it. This works as long as you don't have more than one "open" message with a particular ANI. In that case you could indicate that he must include the tracking number... (here the painful part comes to developing the logic for this, nbut it's absolutely doable). 3. You could implemente the messages as wap pushes (with the tracking number encoded) and redirect the client to a wap form where he can reply ot them. Hope it helps, Alejandro Guerrieri On 8/16/05, Stephane Rosa <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > What I'm trying to do is to track messages when they are replied to. The > goal is to use Kannel to send alerts to people and let them a chance to > acknowledge them (will be used With Nagios for those who know it). How can I > put some kind of transaction number in a message sent, so that I can track > it back when it is replied to. For example : > > > > Send message "HOST X IS DOWN" to number 123 > > Send message "HOST Z IS DOWN" to number 456 > > Guy with number 123 replies "ACK I will take care of it" > > Guy with number 456 replies "NACK got no time now" > > > > I want to create two sms-services, ACK and NACK and log their answer in the > system, but how can I match messages sent with replies ? I could add an > alert number to the text, but users would have to retype that number when > replying, that's painful. > > > > Hope I'm clear enough. > > Thanks for any hint. > > > > Cheers > > Stephane -- Alejandro Guerrieri Magicom http://www.magicom-bcn.net/
