Hi, thanks for your answers!
It IS Vodafone DE. We had some problems at the end of last year with Vodafone; after some disussions I have a direct support contact to the guys from the SMS-C operation center (no more first level support...). I think that I can trust that guys concerning their statements about the Ack. The problem disappears after restarting kannel (bearerbox/smsbox) and happens again after some time (1 day, 2 hours, 3 days....always different). In the next step I will increase the time between the hearbeat-intervals. We have now 50 seconds which might be too fast. If it happens again I can provider a log with debug informationen. Bye, Jürgen PS: We will think about a donation :-) -----Ursprüngliche Nachricht----- Von: Stipe Tolj [mailto:[EMAIL PROTECTED] Gesendet: 02 June 2006 00:00 An: Hoffmann, Jürgen Cc: Vincent CHAVANIS; [email protected] Betreff: Re: AW: heartbeat received but Alert: operation 31 not ACKed [Scanned] Hoffmann wrote: > Hi, > > thanks for your answer. > The system runs for over 4 years now..... > Our operator supports ucp 31 and told me that they can see our requests and > send also answers. > > As I wrote before I can see all this in the log: the hearbeat response AND > the alert. > > "But today I receive "Alert (operation 31) was not ACKed within 120 seconds" > and in parallel: "hearbeat with load value 0 received"" is this behaviour now constantly showing? Or was it only a peek time behaviour of the SMSC? Which SMSC provider? If it's Vodafone DE, and you see this constantly, then they may have switched your EMI/UCP accounts to other machines, which experience more traffic and hence longer latencies. We had that effects at least with Vodafone DE. Since you're a long time user of Kannel, please consider a donation to the project :) we will need to pay for new hardware for the project and are in constant colletion mood :) Stipe ------------------------------------------------------------------- Kölner Landstrasse 419 40589 Düsseldorf, NRW, Germany tolj.org system architecture Kannel Software Foundation (KSF) http://www.tolj.org/ http://www.kannel.org/ mailto:st_{at}_tolj.org mailto:stolj_{at}_kannel.org -------------------------------------------------------------------
