Hi!
We've been struggling for weeks with a carrier which it's SMSC is
returning Throttling errors to some of our sent MTs.
We first tried modifiying throughput value, but error persisted, then
tried modifying windowing related parameters, but the error persisted
too...
The strange thing is that the messages that receive the Throttling
error, which obviously remain queued, continue receiving the same error
while being retransmited again... and while these continue receiving the
error, at the same time other messages pass through without any
problem... then at some moment, in some cases hours after, in others
several days after, the message gets through....
Yesterday they sent me this log from their platform, which ends with the
error on their side.
I believe they are using the LOGICA platform, the error in the end
appears to be:
16:45:55.57|01400C1C|smpp_lib_make_smpp_error: MSTA 0x0B MERR 0x0400
from SERR file gives SMPP 88
I found this on
http://w3.cinbell.com/04bsales/clec/ICGuide.nsf/Published/88E038833D7BF29C8525666C004503B9?OpenDocument
.MSTA - a statistical file from an interconnection migrate order. When a
migrate order is entered, using a standard service order, the record
must be unlocked to enable the system to process it. If not unlocked,
the record will be sent to the migrate hold table. The DBMS will try to
reprocess the record again. A .MSTA file is generated when the process
is successful.
MERR - a file that contains records that were unable to be migrated
because the record is not unlocked.
and this on:
http://209.85.165.104/search?q=cache:JL9THNxxbToJ:www.sbc.com/Large-Files/NV-LD/Appendix_G_-_CLECN_Accessible_Letters/Tab_0038/CLECN01-020.doc+MSTA+MERR&hl=es&ct=clnk&cd=6&gl=uy
If migration transactions error due to the record not being unlocked,
they will be re-tried, up to twice more. If this occurs, the migration
retry status will not be returned with the original file name. Instead,
the CLEC will see a file extension of 1) .MERR , or 2) .MSTA . Files
with .MERR or .MSTA extensions will never be renamed back to their
original file name. These file extensions are indicative of migrate
retry errors (the migrate transactions that have failed over a 48-hour
period) and migrate status (the migrate transactions that completed
within 48 hours).
So it makes me think, they are having some problems while writing to
their CDRs, or something like that...
Does anyone have a clue on what the problem may be??
Thanks in advance!
This is the complete log they sent to me:
16:45:55.55|01400C1C|Command received from hub.
16:45:55.55|01400C1C| command_length 163 dec
16:45:55.55|01400C1C| command_id 00000004 hex SUBMIT_SM
16:45:55.55|01400C1C| command_status 00000000 hex OK
16:45:55.55|01400C1C| sequence_number 8013 dec
16:45:55.55|01400C1C| service_type ""
16:45:55.55|01400C1C| source_addr_ton 02 hex National
16:45:55.55|01400C1C| source_addr_npi 01 hex
ISDN/Telephone (E163/E164)
16:45:55.55|01400C1C| source_addr "22333"
16:45:55.55|01400C1C| dest_addr_ton 02 hex National
16:45:55.55|01400C1C| dest_addr_npi 01 hex
ISDN/Telephone (E163/E164)
16:45:55.55|01400C1C| destination_addr "1234567890"
16:45:55.55|01400C1C| esm_class 00 hex
16:45:55.55|01400C1C| protocol_id 00 hex PLMN
16:45:55.55|01400C1C| priority_flag 00 hex
16:45:55.55|01400C1C| schedule_delivery_time ""
16:45:55.55|01400C1C| validity_period ""
16:45:55.55|01400C1C| registered_delivery_flag 00 hex
16:45:55.55|01400C1C| replace_if_present_flag 00 hex
16:45:55.55|01400C1C| data_coding 00 hex SMSC
default alphabet
16:45:55.55|01400C1C| sm_default_msg_id 00 hex
16:45:55.55|01400C1C| sm_length 73 hex 115 dec
16:45:55.55|01400C1C| short_message Armonioso ritmo de
dos notas, Indefinible elixir magico Mur
mullo de almas paralel
16:45:55.55|01400C1C| as,Volcan de deseo
que va a arder.
16:45:55.55|01400C1C|NRT: recognised address as type LARGE ACCOUNT
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 22333 as an TELEPHONE
UNKNOWN address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
0005812233F3FFFFFFFFFFFFFF
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 22333 as an TELEPHONE
NATIONAL address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
3B05A12233F3FFFFFFFFFFFFFF
16:45:55.55|01400C1C|OMOD set to message source_addr:
ton=2,npi=1,addr=22333
16:45:55.55|01400C1C|NRT: recognised address as type LARGE ACCOUNT
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 22333 as an TELEPHONE
UNKNOWN address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
0005812233F3FFFFFFFFFFFFFF
16:45:55.55|01400C1C|map_npi_ton: NPI 0x01, TON 0x00 ->
16:45:55.55|01400C1C|map_npi_ton: -> NPI 0x01, TON 0x00
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 22333 as an TELEPHONE
UNKNOWN address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
3B05812233F3FFFFFFFFFFFFFF
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 1234567890 as an TELEPHONE
NATIONAL address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
XXXXXXXXXXXXXXXXXXXXXXXXXX
16:45:55.55|01400C1C|NRT: recognised address as type EMPTY
16:45:55.55|01400C1C|SAD_ENCODE_ADDR: Unsupported NPI/TON combination
(1,2).
16:45:55.55|01400C1C|NRT: recognised address as type EMPTY
16:45:55.55|01400C1C|map_npi_ton: NPI 0x01, TON 0x01 ->
16:45:55.55|01400C1C|map_npi_ton: -> NPI 0x01, TON 0x01
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding XX1234567890 as an
TELEPHONE INTERNATIONAL address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
XXXXXXXXXXXXXXXXXXXXXXXXXX
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 10202600005 as an TCP
ABBREVIATED address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
3B0BE50102620000F5FFFFFFFF
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoding 10202600002 as an TCP
ABBREVIATED address
16:45:55.55|01400C1C|SAD_RAW_ENCODE: Encoded address
3B0BE50102620000F2FFFFFFFF
16:45:55.55|01400C1C|get_max_msg_size:Be backwards compatible; support
GSM specific limits: 160
16:45:55.55|01400C1C|get_max_msg_size:Be backwards compatible; support
GSM specific limits: 160
16:45:55.55|01400C1C|ud_compute_udl: dcs_alphabet 0x00, hdr_size 0,
msg_size 115
16:45:55.55|01400C1C|get_max_msg_size:Be backwards compatible; support
GSM specific limits: 160
16:45:55.55|01400C1C|get_max_msg_size:Be backwards compatible; support
GSM specific limits: 160
16:45:55.55|01400C1C|ud_compute_udl: dcs_alphabet 0x00, hdr_size 0,
msg_size 115
16:45:55.55|01400C1C|get_max_msg_size:Be backwards compatible; support
GSM specific limits: 160
16:45:55.55|01400C1C|01C02407|6 T|IDI|SUBS|3B05812233F3FFFFFFFFFFFFFF
000C91255583153689FFFFFFFF 45CB53C3 0000
0000 00 0000 0000 0000 0115
16:45:55.55|01400C1C|Link (6) state busy, timer owner heartbeat,
request: stop heartbeat , tx'd: 1, rx'd: 0
16:45:55.55|01400C1C|01C02407|6 R|IDI|ACKS|000C91405583058991FFFFFFFF
3B0C91255583058991FFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0000
16:45:55.55|01400C1C|0000010E|6 T|IDI|SUBS|3B0C91255583058991FFFFFFFF
000C91405583058991FFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0001
16:45:55.55|01400C1C|01C02407|6 R|IDI|ACKS|000C91405583058991FFFFFFFF
3B0C91255583058991FFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0000
16:45:55.55|01400C1C|0000010E|6 T|IDI|SUBS|3B0C91255583058991FFFFFFFF
000C91405583058991FFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0001
16:45:55.55|01400C1C|01C02407|6 R|IDI|ACKS|000C91255583153689FFFFFFFF
3B05812233F3FFFFFFFFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0000
16:45:55.55|01400C1C|0200010D|6 T|IDI|SUBS|3B05812233F3FFFFFFFFFFFFFF
000C91255583153689FFFFFFFF 45CB53C3 0000
0000 0F 0000 0000 0000 0115
16:45:55.55|01400C1C|0200010D|6 R|IDI|DELS|000C91255713805523FFFFFFFF
3B0BE50108000030F2FFFFFFFF 45CB53C3 45CB
53C3 01 0000 0880 0000 0115
16:45:55.57|01400C1C|smpp_lnk_process_apl_srv_message: link state 4
16:45:55.57|01400C1C|Link (7) state idle, timer owner none, request:
start heartbeat , tx'd: 0, rx'd: 0
16:45:55.57|01400C1C|0200010D|6 R|IDI|ACKS|000C91255583153689FFFFFFFF
3B05812233F3FFFFFFFFFFFFFF 45CB53C3 0000
0000 0B 0400 0000 0000 0000
16:45:55.57|01400C1C|smpp_lib_make_smpp_error: MSTA 0x0B MERR 0x0400
from SERR file gives SMPP 88
16:45:55.57|01400C1C|Send response to hub.
16:45:55.57|01400C1C| command_length 16 dec
16:45:55.57|01400C1C| command_id 80000004 hex
SUBMIT_SM_RESP
16:45:55.57|01400C1C| command_status 00000058 hex THROTTLED
16:45:55.57|01400C1C| sequence_number 8013 dec
16:45:55.57|01400C1C|01C01A22|6 T|IOS|DTRQ|09 0AF9 0006 057F 057F F5 16
80F5
