Hello ppl,

I just detected similar issue:

2009-03-10 12:37:02 [23769] [10] WARNING: SMPP[sir]: Not ACKED message found, will retransmit. 
SENT<96>sec. ago, SEQ<20582>, DST<+359888deleteddigitshere>

I can confirm the issue is at the SMSC side, because the issue apeared after 
migration to a new SMPP proxy/loadbalancer the telco has implemented.

Hope to save some time of yours with this info.

cheers


hafez ahmad wrote:
Hi,


try to delete the receive-port from the config and set:
transceiver-mode = on


 I tried before but my operator disable the transceiver mode from his side.


I'm not sure how kannel handles the notification problem. The MT gets send
on the MTCONN while the DLR arrives on the MOCONN. I don't know if kannel
can assign the DLR to message when they arrive in two diffrent SMSCs, but I
don't think that this works. Maybe the same problem with ACKs ?!


 for the DLR that send using MT and received with another MO, I have it
before and I solved it using the DLR group id batch,

now every thing works fine, but I will monitor and update the list.

Regards and many thanks for help.
Hafez


Am 10.03.2009 um 10:00 schrieb hafez ahmad:
Dears Falko, Nikos,

Thanks for your kind help, my configuration was like that:

group = smsc
smsc = smpp
smsc-id = MOCONN
host = xxx.xxx.xxx.xxx
port = 0
receive-port = 8000
smsc-username = "XXXXX"
smsc-password = XXXXXXX
system-type = "XXXX"
allowed-smsc-id = MOCONN
interface-version = 34
address-range = ""
reconnect-delay = 10
source-addr-ton = 1
source-addr-npi = 1
dest-addr-ton = 1
dest-addr-npi = 1
bind-addr-ton = 1
bind-addr-npi = 1
msg-id-type = 0x01
log-file = /var/log/mo.log

group = smsc
smsc = smpp
smsc-id = MTCONN
host = xxx.xxx.xxx.xxx
port = 8000
receive-port = 0
smsc-username = "XXXXX"
smsc-password = XXXXXXX
system-type = "XXXX"
allowed-smsc-id = MTCONN
interface-version = 34
address-range = ""
reconnect-delay = 10
source-addr-ton = 1
source-addr-npi = 1
dest-addr-ton = 1
dest-addr-npi = 1
bind-addr-ton = 1
bind-addr-npi = 1
msg-id-type = 0x01
log-file = /var/log/mt.log

after that I make the transmitter and receiver in one SMSC group like that

smsc = smpp
smsc-id = MYCONN
host = xxx.xxx.xxx.xxx
port = 8000
receive-port = 8000
smsc-username = "XXXXX"
smsc-password = XXXXXXX
keepalive = 10
enquire-link-interval = 10
system-type = "XXXX"
allowed-smsc-id = MYCONN
interface-version = 34
address-range = ""
reconnect-delay = 10
source-addr-ton = 5
source-addr-npi = 1
dest-addr-ton = 1
dest-addr-npi = 1
bind-addr-ton = 1
bind-addr-npi = 1
msg-id-type = 0x01
log-file = /var/log/conn.log

but I still get the error in the logs  until I changed the source-addr-npi
= 1 to be source-addr-npi = 5.

by the way is there different if I configure the "transmitter and receiver"
in one SMSC group or 2 SMSC group?


Thanks for help.
Regards,
Hafez



On Tue, Mar 10, 2009 at 1:32 AM, Falko Ziemann <[email protected]> wrote:

By the way, I just realised: "transmitter and receiver"? Are you using
SMPP 3.3 instead of 3.4? Have you configured the receiver and transmitter in
the same SMSC group? Normal SMPP 3.4 shouldn't have transmitter and
receiver but only one transceiver. If you use 3.3 with divided transmitter
and receiver connection, you need to configure both inside the same
smsc-group, otherwise kannel cannot associate the ACK. (Well, no smsc I have
seen so far could do this...)

Falko

Am 10.03.2009 um 00:26 schrieb Falko Ziemann:

I just saw this behavior once before. There a service provider routed the
ACK to another large account. So I send the message on "MYMTCONN1" and
received the ACK on "MYMTCONN2". That's not the case, or? I can't see it
from the log, the first line where kannel states the connection name is
missing.
But I really don't have a idea what this problem should have to do with
keep alives. Are you loosing the connection between the submit and the ACK?

Falko

Am 09.03.2009 um 21:13 schrieb Nikos Balkanas:

 Well, there is an "enquire-link-interval" which you could tweak. It
defaults to 30".

BR,
Nikos

----- Original Message -----
 *From:* hafez ahmad <[email protected]>
 *To:* Falko Ziemann <[email protected]>
 *Cc:* [email protected]
 *Sent:* Monday, March 09, 2009 3:43 PM
 *Subject:* Re: Not ACKED message found, will retransmit

Dears,

I still have the same problem, Any Ideas? , by they my operator advice me
that "* * *use “ESME_QRYLINK” on both transmitter and receiver to keep
the connection live*" may be that related to this error .

Please advice.

Regards,
Hafez

On Thu, Mar 5, 2009 at 4:17 PM, Falko Ziemann <[email protected]> wrote:

Hmm, sorry, no idea. Seems like kannel forgets about the ack...
 A hotfix would be to set "wait-ack-expire = 0x02" in the smsc group.
That would make kannel waiting "forever" for the ACK and never retry.
Very dirty hack, but should do the job until someone comes around with a
better solution...

Regards
Falko

 Am 05.03.2009 um 13:37 schrieb hafez ahmad:

 Sorry, thats the correct

2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU 0xa732ad00 dump:
2009-03-03 21:00:16 [2825] [14] DEBUG:   type_name: submit_sm
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_id: 4 = 0x00000004
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_status: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sequence_number: 3684 =
0x00000e64
2009-03-03 21:00:16 [2825] [14] DEBUG:   service_type: "VVVVV"
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr_ton: 5 = 0x00000005
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr_npi: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr: "T2ME"
2009-03-03 21:00:16 [2825] [14] DEBUG:   dest_addr_ton: 1 = 0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG:   dest_addr_npi: 1 = 0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG:   destination_addr: "XXXXXXXXXXXX"
2009-03-03 21:00:16 [2825] [14] DEBUG:   esm_class: 67 = 0x00000043
2009-03-03 21:00:16 [2825] [14] DEBUG:   protocol_id: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   priority_flag: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   schedule_delivery_time: NULL
2009-03-03 21:00:16 [2825] [14] DEBUG:   validity_period: NULL
2009-03-03 21:00:16 [2825] [14] DEBUG:   registered_delivery: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   replace_if_present_flag: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   data_coding: 8 = 0x00000008
2009-03-03 21:00:16 [2825] [14] DEBUG:   sm_default_msg_id: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sm_length: 140 = 0x0000008c
2009-03-03 21:00:16 [2825] [14] DEBUG:   short_message:
2009-03-03 21:00:16 [2825] [14] DEBUG:    Octet string at 0xa732af00:
2009-03-03 21:00:16 [2825] [14] DEBUG:      len:  140
2009-03-03 21:00:16 [2825] [14] DEBUG:      size: 1024
2009-03-03 21:00:16 [2825] [14] DEBUG:      immutable: 0
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 05 00 03 83 04 01 06 23
06 47 06 45 00 20 06 48   .......#.G.E. .H
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 35 06 41 06 27 06 2a
00 20 06 4a 06 48 06 33   .5.A.'.*. .J.H.3
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 41 00 20 06 27 06 44
06 34 06 31 06 41 06 27   .A. .'.D.4.1.A.'
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 21 00 20 06 44 06 39
06 44 06 27 06 2c 00 20   .!. .D.9.D.'.,.
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 27 06 44 06 43 06 48
06 44 06 4a 06 33 06 2a   .'.D.C.H.D.J.3.*
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 31 06 48 06 44 00 3a
00 20 06 2a 06 24 06 2e   .1.H.D.:. .*.$..
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 30 00 20 06 46 06 33
06 28 00 20 06 45 06 2a   .0. .F.3.(. .E.*
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 33 06 27 06 48 06 4a
06 29 00 20 06 45 06 46   .3.'.H.J.). .E.F
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 00 20 06 27 06 44 06 44
06 48 06 32               . .'.D.D.H.2
2009-03-03 21:00:16 [2825] [14] DEBUG:    Octet string dump ends.
2009-03-03 21:00:16 [2825] [14] DEBUG:   more_messages_to_send: 1 =
0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU dump ends.




2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP[MYMTCONN]: Got PDU:
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU 0xa732ad00 dump:
2009-03-03 21:00:16 [2825] [14] DEBUG:   type_name: submit_sm_resp
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_id: 2147483652 =
0x80000004
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_status: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sequence_number: 3684 =
0x00000e64
2009-03-03 21:00:16 [2825] [14] DEBUG:   message_id: "4129216897"
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU dump ends.


Regards,
Hafez

On Thu, Mar 5, 2009 at 1:14 PM, Falko Ziemann <[email protected]> wrote:

Nope .... take a closer look:
submit_sm:

sequence_number: 3684 = 0x00000e64


submit_sm_resp:

 sequence_number: 3680 = 0x00000e60


That's not the ACK for the message you have posted but for 4 messages
earlier.

Regards
Falko

 Am 05.03.2009 um 12:10 schrieb hafez ahmad:

 Dear falko,

Thanks for reply I check the submit_sm_respon and I think everything
works fine, Please advice, this is my log

2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU 0xa732ad00 dump:
2009-03-03 21:00:16 [2825] [14] DEBUG:   type_name: submit_sm
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_id: 4 = 0x00000004
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_status: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sequence_number: 3684 =
0x00000e64
2009-03-03 21:00:16 [2825] [14] DEBUG:   service_type: "VVVVV"
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr_ton: 5 = 0x00000005
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr_npi: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   source_addr: "T2ME"
2009-03-03 21:00:16 [2825] [14] DEBUG:   dest_addr_ton: 1 = 0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG:   dest_addr_npi: 1 = 0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG:   destination_addr:
"XXXXXXXXXXXX"
2009-03-03 21:00:16 [2825] [14] DEBUG:   esm_class: 67 = 0x00000043
2009-03-03 21:00:16 [2825] [14] DEBUG:   protocol_id: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   priority_flag: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   schedule_delivery_time: NULL
2009-03-03 21:00:16 [2825] [14] DEBUG:   validity_period: NULL
2009-03-03 21:00:16 [2825] [14] DEBUG:   registered_delivery: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   replace_if_present_flag: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   data_coding: 8 = 0x00000008
2009-03-03 21:00:16 [2825] [14] DEBUG:   sm_default_msg_id: 0 =
0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sm_length: 140 = 0x0000008c
2009-03-03 21:00:16 [2825] [14] DEBUG:   short_message:
2009-03-03 21:00:16 [2825] [14] DEBUG:    Octet string at 0xa732af00:
2009-03-03 21:00:16 [2825] [14] DEBUG:      len:  140
2009-03-03 21:00:16 [2825] [14] DEBUG:      size: 1024
2009-03-03 21:00:16 [2825] [14] DEBUG:      immutable: 0
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 05 00 03 83 04 01 06
23 06 47 06 45 00 20 06 48   .......#.G.E. .H
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 35 06 41 06 27 06
2a 00 20 06 4a 06 48 06 33   .5.A.'.*. .J.H.3
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 41 00 20 06 27 06
44 06 34 06 31 06 41 06 27   .A. .'.D.4.1.A.'
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 21 00 20 06 44 06
39 06 44 06 27 06 2c 00 20   .!. .D.9.D.'.,.
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 27 06 44 06 43 06
48 06 44 06 4a 06 33 06 2a   .'.D.C.H.D.J.3.*
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 31 06 48 06 44 00
3a 00 20 06 2a 06 24 06 2e   .1.H.D.:. .*.$..
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 30 00 20 06 46 06
33 06 28 00 20 06 45 06 2a   .0. .F.3.(. .E.*
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 06 33 06 27 06 48 06
4a 06 29 00 20 06 45 06 46   .3.'.H.J.). .E.F
2009-03-03 21:00:16 [2825] [14] DEBUG:      data: 00 20 06 27 06 44 06
44 06 48 06 32               . .'.D.D.H.2
2009-03-03 21:00:16 [2825] [14] DEBUG:    Octet string dump ends.
2009-03-03 21:00:16 [2825] [14] DEBUG:   more_messages_to_send: 1 =
0x00000001
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU dump ends.
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP[MYMTCONN]: Got PDU:
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU 0xa732ad00 dump:
2009-03-03 21:00:16 [2825] [14] DEBUG:   type_name: submit_sm_resp
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_id: 2147483652 =
0x80000004
2009-03-03 21:00:16 [2825] [14] DEBUG:   command_status: 0 = 0x00000000
2009-03-03 21:00:16 [2825] [14] DEBUG:   sequence_number: 3680 =
0x00000e60
2009-03-03 21:00:16 [2825] [14] DEBUG:   message_id: "4129215894"
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP PDU dump ends.
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP[MYMTCONN]: Manually forced
source addr ton = 5, source add npi = 1
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP[MYMTCONN]: Manually forced
dest addr ton = 1, dest add npi = 1
2009-03-03 21:00:16 [2825] [14] DEBUG: SMPP[MYMTCONN]: Sending PDU:


BR,
Hafez

On Thu, Mar 5, 2009 at 11:49 AM, Falko Ziemann <[email protected]>wrote:

It looks like your SMPP service provider hasn't send a correct ACK for
the message but delivered it.
Please take a look in the smpp-logfile, what you provider answered to
the submit_sm. Strongly looks like an error on your providers side.

Regards
Falko

Am 05.03.2009 um 10:40 schrieb hafez ahmad:


 Hi All,

Hope your all doing well, I have the following warning in my logs,

2009-03-04 16:45:56 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<62>sec. ago, SEQ<11674>,
DST<+999999999999>
2009-03-04 16:47:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<88>sec. ago, SEQ<11684>,
DST<+988888888888>
2009-03-04 16:47:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<88>sec. ago, SEQ<11685>,
DST<+999999999999>
2009-03-04 16:47:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<88>sec. ago, SEQ<11686>,
DST<+999999999999>
2009-03-04 16:47:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<88>sec. ago, SEQ<11682>,
DST<+999999999999>
2009-03-04 16:47:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<88>sec. ago, SEQ<11683>,
DST<+988888888888>
2009-03-04 16:48:54 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11693>,
DST<+999999999999>
2009-03-04 16:48:54 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<89>sec. ago, SEQ<11694>,
DST<+999999999999>
2009-03-04 16:48:54 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<89>sec. ago, SEQ<11695>,
DST<+988888888888>
2009-03-04 16:48:54 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11691>,
DST<+988888888888>
2009-03-04 16:48:54 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11692>,
DST<+999999999999>
2009-03-04 16:50:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11701>,
DST<+988888888888>
2009-03-04 16:50:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11702>,
DST<+988888888888>
2009-03-04 16:50:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<89>sec. ago, SEQ<11703>,
DST<+999999999999>
2009-03-04 16:50:24 [2825] [14] WARNING: SMPP[MT_CONNICTION]: Not
ACKED message found, will retransmit. SENT<90>sec. ago, SEQ<11699>,
DST<+999999999999>



some users like the user +999999999999, received the SMS 2 times and
every time he is billed, I search about the problem and I found the
following code:

case SMPP_WAITACK_REQUEUE: /* requeue */
    smpp_msg = dict_remove(smpp->sent_msgs, key);
    if (smpp_msg != NULL) {
        warning(0, "SMPP[%s]: Not ACKED message found, will
retransmit."
                   " SENT<%ld>sec. ago, SEQ<%s>, DST<%s>",
                   octstr_get_cstr(smpp->conn->id),
                   (long)difftime(now, smpp_msg->sent_time) ,
                   octstr_get_cstr(key),
                   octstr_get_cstr(smpp_msg->msg->sms.receiver));
        bb_smscconn_send_failed(smpp->conn, smpp_msg->msg,
SMSCCONN_FAILED_TEMPORARILY,NULL);
        smpp_msg_destroy(smpp_msg, 0);
        (*pending_submits)--;
    }

As I understand from the code that the connection was down so kannel
requeue  the SMS, is that right? and how can I be sure that the user will
get the SMS only one time? please advice.


BR,
Hafez








--
Hafez A.Ahmad
Amman-Jordan
mobile:962-785259011
          962-795708728
http://blog.hafezadnan.com





--
Hafez A.Ahmad
Amman-Jordan
mobile:962-785259011
          962-795708728
http://blog.hafezadnan.com






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