Hi,

Talk to your SMSc. They are the ones that reject your SMS, because their
Queue is full.

BR,
Nikos
----- Original Message ----- From: Abdul Basit
To: [email protected]
Sent: Friday, October 15, 2010 9:42 AM
Subject: queue full issue


Dear list,


We are facing problem that most of the messages go in queue.
Following is the snapshot of what we are facing.


------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Kannel bearerbox version `svn-r4837M'. Build `Sep 28 2010 18:53:41',
compiler `4.1.2 20080704 (Red Hat 4.1.2-48)'. System Linux, release
2.6.18-194.el5, version #1 SMP Fri Apr 2 14:58:35 EDT 2010, machine i686.
Hostname dbcsms, IP 127.0.0.1. Libxml version 2.6.26. Using OpenSSL
0.9.8e-fips-rhel5 01 Jul 2008. Compiled with MySQL 5.0.77, using MySQL
5.0.77. Using native malloc.


Status: running, uptime 0d 0h 55m 21s


WDP: received 0 (0 queued), sent 0 (0 queued)


SMS: received 207 (0 queued), sent 33731 (2 queued), store size -1
SMS: inbound (0.05,0.05,0.06) msg/sec, outbound (0.09,1.97,10.16) msg/sec


DLR: received 0, sent 0
DLR: inbound (0.00,0.00,0.00) msg/sec, outbound (0.00,0.00,0.00) msg/sec
DLR: 2 queued, using mysql storage


Box connections:
   smsbox:(none), IP 192.168.13.19 (0 queued), (on-line 0d 0h 55m 13s)
SMSC connections:
   LA_1768[LA_1768]    SMPP:10.200.18.116:5026/5026:CSMS1:CSMS1 (online
3321s, rcvd: sms 101 / dlr 0, sent: sms 16898 / dlr 0, failed 30, queued
47948 msgs)
   LA_1768[LA_1768]    SMPP:10.200.18.116:5026/5026:CSMS1:CSMS1 (online
3321s, rcvd: sms 106 / dlr 0, sent: sms 16833 / dlr 0, failed 24, queued
47963 msgs)


-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


We getting all messages through till yesterday morning and not residing in
Q. We didn't changed any thing at our end.
I checked with svn-r4858M release as well and also check via other servers
in production to confirm that this is not machine issue.


Most of the ram is in use.
[r...@sms ~]# free -m
                 total       used       free     shared    buffers
cached
Mem:          3868       3747        120          0        218       3185
-/+ buffers/cache:        343       3524
Swap:         4094          0       4094


Below are the kannel log.


2010-10-15 11:30:42 [17462] [7] ERROR: SMPP[LA_7786]: SMSC returned error
code 0x00000014 (Message Queue Full) in response to submit_sm.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert string from <UTF-8>
to <gsm> - probably broken type names.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert msgdata from
charset <UTF-8> to <gsm>, will send as is.
2010-10-15 11:30:42 [17462] [7] WARNING: SMPP: PDU NULL terminated string
(message_id) has no NULL.
2010-10-15 11:30:42 [17462] [7] ERROR: SMPP[LA_7786]: SMSC returned error
code 0x00000014 (Message Queue Full) in response to submit_sm.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert string from <UTF-8>
to <gsm> - probably broken type names.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert msgdata from
charset <UTF-8> to <gsm>, will send as is.
2010-10-15 11:30:42 [17462] [6] WARNING: SMPP: PDU NULL terminated string
(message_id) has no NULL.
2010-10-15 11:30:42 [17462] [6] ERROR: SMPP[LA_7786]: SMSC returned error
code 0x00000014 (Message Queue Full) in response to submit_sm.
2010-10-15 11:30:42 [17462] [6] ERROR: Failed to convert string from <UTF-8>
to <gsm> - probably broken type names.
2010-10-15 11:30:42 [17462] [6] ERROR: Failed to convert msgdata from
charset <UTF-8> to <gsm>, will send as is.
2010-10-15 11:30:42 [17462] [7] WARNING: SMPP: PDU NULL terminated string
(message_id) has no NULL.
2010-10-15 11:30:42 [17462] [7] ERROR: SMPP[LA_7786]: SMSC returned error
code 0x00000014 (Message Queue Full) in response to submit_sm.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert string from <UTF-8>
to <gsm> - probably broken type names.
2010-10-15 11:30:42 [17462] [7] ERROR: Failed to convert msgdata from
charset <UTF-8> to <gsm>, will send as is.


You suggestions are highly appreciated.


--

Regards,

Abdul Basit | +92 32 1416 4196


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