Hello Moraa Post your config files here and more log so we can review
Best Regards, Sleem On Tue, Jul 17, 2012 at 12:06 PM, Ombongi Moraa Fe < [email protected]> wrote: > Hello Team, > > I work @ a PRSP firm and I'm not an expert yet to the SMS Management of > platform. For the past like 3 weeks, this particular shortcode has been > sending out 2 subscription messages for every subscriber. Trouble is that > now the user is being charged for receiving 2 identical messages. I've > ckecked the kannel logs for both SMSCs we're connected to and they both > show that kannel adds 2 send-SMS requests. So obviously the problem is on > my end. > > How can I troubleshoot and resolve this? The problem is just with this one > shortcode. > > > Log Sample for one SMSC connection: > > 2012-07-16 08:00:05 send-SMS request added - sender:2197coRe:2197 > 127.0.0.1 target:254788814333 request: 'VERSE OF THE DAY:Lk 12:22-25 > ..The life is more than meat, and the body is more than raiment.' > 2012-07-16 08:00:05 send-SMS request added - sender:2197coRe:2197 > 127.0.0.1 target:254788814333 request: 'VERSE OF THE DAY:Lk 12:22-25 > ..The life is more than meat, and the body is more than raiment.' > > > I will really appreciate the team's help. > > > Saludos > > Ombongi Moraa fe > >
