Please check if your VPN with the service provider goes down at the same time when this issue comes.
On Mon, Sep 2, 2013 at 4:15 AM, Stefan Gromoll <[email protected]> wrote: > Hello, > > We're having a problem with one of our Kannel binds. Kannel establishes a > connection to a carrier and sends and receives messages without problems, > but after some period of time (e.g. 3 days) the connection fails with the > following error: > > 2013-09-01 22:04:14 [15544] [6] DEBUG: SMPP[test]: Sending enquire link: > 2013-09-01 22:04:14 [15544] [6] DEBUG: SMPP PDU 0x9fd3230 dump: > 2013-09-01 22:04:14 [15544] [6] DEBUG: type_name: enquire_link > 2013-09-01 22:04:14 [15544] [6] DEBUG: command_id: 21 = 0x00000015 > 2013-09-01 22:04:14 [15544] [6] DEBUG: command_status: 0 = 0x00000000 > 2013-09-01 22:04:14 [15544] [6] DEBUG: sequence_number: 27699 = > 0x00006c33 > 2013-09-01 22:04:14 [15544] [6] DEBUG: SMPP PDU dump ends. > 2013-09-01 22:04:14 [15544] [6] DEBUG: SMPP[test]: throughput (0.00,0.00) > 2013-09-01 22:04:14 [15544] [6] ERROR: Error reading from fd 21: > 2013-09-01 22:04:14 [15544] [6] ERROR: System error 104: Connection reset > by peer > 2013-09-01 22:04:14 [15544] [6] ERROR: SMPP[test]: Couldn't connect to SMS > center (retrying in 10 seconds). > > After this point Kannel tries to connect but is unable to. However, if we > start/stop kannel it reconnects without problem and the connection comes > back up. We have a second bind to a different SMSC of this carrier and it > is stable and runs without problems (and operate binds to many other > carriers with this version of Kannel without problems). We've tried > debugging the issue with the carrier, but they aren't sure what the problem > is and don't seem able to help. > > We're running Kannel from subversion (release 5014). Does anyone know > what the problem might be or how we can debug this? > > Thanks, > > -Stefan > >
