Thanks spamden. 1 and 2 seem fine. We are working on 3 and 4. I don't know what would have caused the sudden change in throughput when everything was working fine. But I will send an update for the group if we figure it out.
I am noticing something strange though....our MT queues are starting to deplete now. However, if I look at the kannel "store-status" page, I still see messages queued from 4 hours ago. All new MT requests, however, are now going out immediately. Is this by design? Why doesn't kannel send queued messages before newer ones? Thanks, Jeff On Tue, Mar 11, 2014 at 3:05 PM, spameden <spame...@gmail.com> wrote: > > > > 2014-03-11 22:46 GMT+04:00 Jeff Thorn <j...@thorntechnologies.com>: > > Hi group, >> >> We currently have 7 different Tx binds setup to our SMSC. We have been >> sending MT volumes of up to 3,000,000 messages per day at a rate of almost >> 200 / second. We've been doing this for more than a year now with no >> problems. >> >> Suddenly about a week and a half ago, we noticed our throughput drop >> suddenly. The kannel status page shows we are only sending about 150 msgs / >> sec, but each of the 7 binds have over 50,000 MT messages queued. These >> queues eventually empty out, but some messages get delivered hours later >> than when they were sent by our platform. >> >> I am trying to troubleshoot this sudden drop in throughput and excessive >> queuing. The only thing I can think of is network latency between our >> network and the SMSC network. I don't know how to go about troubleshooting >> this though. Is there any other reason that might explain the sudden need >> for excessive queuing? >> > > There are many potential factors could be related to the actual sending > speed. > > Also I don't find speed in the kannel's web interface very accurate. > > 1) set verbose mode to 0 for your SMSC logs and check if there are any > throttling errors > 2) check for maximum number of open files for kannel (ulimit under kannel > user) and adjust if needed (this needed if you use kanel-store = spool) > 3) check your backend speed (e.g. dlr-url script or MySQL db how much > queries it can handle simultaneously). > 4) contact your SMSC operator for troubleshooting (e.g. tcpdump the > traffic and try to check if there are any network problems, massive tcp > retransmits or anything else) > > >> >> Side question.....if kannel was restarted with so many MT messages queued >> for delivery, would they all be lost? >> > > No, if you're using kannel-spool or kannel-store mode. > >> >> Any assistance or tips for troubleshooting why so many messages are >> suddenly queuing would be extremely appreciated. >> >> Thanks, >> Jeff >> > >
