It's your customer's side. Have him play around with Ozeki SMPP Provider 
setting.

There are several options in each of ozeki smpp provider settings tab that 
could cause this.

>From kannel to ozeki? It's usually the other way...
--
Kind Regards,
Ali Ansari

Sent from my mobile device.

On 23 April 2014 16:39:20 BST, Saurabh Pandey <[email protected]> 
wrote:
>Hi,
>
>I need a little help. I have setup the following system:
>
>SMSC <----> SMS app (Bearerbox+Sqlbox+Opensmppbox) <---> SMPP client
>(Kannel)
>
>Now for aroung a month it was working fine. Now the customer switched
>Kannel SMPP client to Ozeki. Now when the client is submitting SMS, he
>is
>not receiving DLR. What could be the possible reasons?
>
>The one thing which looks suspicious is SMS_TYPE saved in sent_sms
>table in
>SQLBOX. When customer used Kannel as SMPP client, sms_type was being
>entered 2 (as suggested in SQLBOX documentation), but now its coming as
>3.
>What is the purpose of this field and what does the value 3 means?
>
>I appreciate any help.
>
>Thanks
>Sam

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