As suggested by other user as well, try enabling debug logs and see what is
the issue. if unable to understand debug output than paste here.

On Thu, Nov 6, 2014 at 7:47 PM, Eric Magutu <emag...@gmail.com> wrote:

> Yes
> On Nov 6, 2014 5:16 PM, "Tapan Kumar Thapa" <tapan.thapa2...@gmail.com>
> wrote:
>
>> In the admin interface of kannel, is smpp connection up?
>>
>> On Thu, Nov 6, 2014 at 7:26 PM, Eric Magutu <emag...@gmail.com> wrote:
>>
>>> Hi,
>>> Here is my config
>>>
>>> #
>>> # dd-JM TEST SMSC
>>> #
>>>
>>> group = smsc
>>> smsc = "smpp"
>>> smsc-id = "dd-jm-test"
>>> allowed-smsc-id = "dd-jm-test"
>>> host = 172.16.2.7
>>> #host = 172.16.2.59
>>> port = 4000
>>> transceiver-mode = 1
>>> source-addr-ton = 3
>>> source-addr-npi = 1
>>> dest-addr-ton = 1
>>> dest-addr-npi = 1
>>> smsc-username = "aaaa"
>>> smsc-password = "bbbb"
>>> system-type = "SMPP"
>>> alt-charset = "UTF-8"
>>> enquire-link-interval = 60
>>> throughput = 10
>>> #
>>> # dd JM smsbox DIY
>>> #
>>>
>>> group = smsbox
>>> smsbox-id = "dd-jm-diy"
>>> #bearerbox-host = 127.0.0.1
>>> bearerbox-host = localhost
>>> log-file = "/var/log/kannel/dd-jm-smsbox-diy.log"
>>> sendsms-port = 6089
>>> sendsms-chars = "0123456789 +-"
>>>
>>> #
>>> # dd JM smsbox staging
>>> #
>>>
>>> group = smsbox
>>> smsbox-id = "dd-jm-staging"
>>> #bearerbox-host = 127.0.0.1
>>> bearerbox-host = localhost
>>> log-file = "/var/log/kannel/dd-jm-smsbox-staging.log"
>>> sendsms-port = 6090
>>> sendsms-chars = "0123456789 +-"
>>>
>>> #
>>> # dd JM smsbox staging
>>> #
>>>
>>> group = smsbox
>>> smsbox-id = "dd-jm-staging2"
>>> #bearerbox-host = 127.0.0.1
>>> bearerbox-host = localhost
>>> log-file = "/var/log/kannel/dd-jm-smsbox-staging2.log"
>>> sendsms-port = 6091
>>> sendsms-chars = "0123456789 +-"
>>>
>>>
>>>
>>>
>>> #
>>> # dd JM smsbox-route staging 2
>>> #
>>>
>>>
>>> group = smsbox-route
>>> smsbox-id = "dd-jm-staging2"
>>> smsc-id = "dd-jm-test"
>>> shortcode = "164;+164"
>>>
>>> #
>>> # dd smsbox staging
>>> #
>>>
>>> group = smsbox
>>> smsbox-id = "dd-staging"
>>> #bearerbox-host = 127.0.0.1
>>> bearerbox-host = localhost
>>> log-file = "/var/log/kannel/dd-smsbox-staging.log"
>>> sendsms-port = 6092
>>> sendsms-chars = "0123456789 +-"
>>>
>>>
>>> On Thu, Nov 6, 2014 at 4:39 PM, Tapan Kumar Thapa <
>>> tapan.thapa2...@gmail.com> wrote:
>>>
>>>> No sure..But Is your SMPP connection working fine?
>>>>
>>>> Please also post your kannel config.
>>>>
>>>> On Thu, Nov 6, 2014 at 7:00 PM, Eric Magutu <emag...@gmail.com> wrote:
>>>>
>>>>> Hi,
>>>>> I am running Kannel bearerbox version `1.4.4'. Build `Oct 12 2014
>>>>> 04:19:47', compiler `4.6.3'. System Linux, release 3.2.0-70-virtual,
>>>>> version #105-Ubuntu
>>>>>
>>>>> My messages are not being delivered and I am getting the following
>>>>> error
>>>>>
>>>>> Not ACKED message found, will retransmit.
>>>>>
>>>>> When I do a tcpdump (attached) I can see the a lot of TCP
>>>>> Retransmission messages from my service provider followed by SMPP
>>>>> Enquire_link, Unbind
>>>>>
>>>>> Can someone assist me to figure out what is going on?
>>>>>
>>>>> Does my Enquire_link interval have to match the service provider?
>>>>>
>>>>> https://www.dropbox.com/s/z1royw0rwyjfsdh/jm.pcap
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Eric Magutu
>>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>> Regards,
>>> Eric Magutu
>>>
>>
>>

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