On 06-09-18 14:41, de Longpre, Dale via Users wrote: > We are running the ciphermail virtual appliance 3.2.7-5 and when I > try and import an external users certificate it just says "0 > certificate were imported (of total 1)". How can I find out why it > fails?
If a certificate is already in the store, it will not be imported again. If a certificate is expired, it will be skipped by default (unless the option "Expired" is deselected. A self-signed certificate is skipped by default unless the option "skip self-signed" is deselected. > Took a fresh backup and then stood up a new appliance, 4.1.3-0, and > then restored the backup. No errors on the restore, rebooted but > nothing was restored? I checked the /usr/share/djigzo/logs and > nothing was logged on the restore. The underlying database used in the Virtual Appliance from version >= 4 was changed from Postgres to MariaDB. A backup from a version prior to version 3 can therefore not directly be imported into the virtual appliance 4. We have tools to convert the database between versions but for now these are only available for customers with a support contract or who are using the Pro or Enterprise edition. > ... Just for kicks I imported the > cert that would not import on 3.2.7-5 and it did. Can you double check to make sure that the certificate is not already available on the 3.2.7-5 appliance? Kind regards, Martijn Brinkers -- CipherMail email encryption Email encryption with support for S/MIME, OpenPGP, PDF encryption and secure webmail pull. https://www.ciphermail.com Twitter: http://twitter.com/CipherMail _______________________________________________ Users mailing list [email protected] https://lists.ciphermail.com/mailman/listinfo/users
