Dear Martijn,

unfortunately I didn't keep the downloaded appliance, so I can't really tell
what version of your appliance is in use actually. I installed it at the end
of 2018.

Thanks for the hint to set the default to 'No encryption'. I did apply that
setting and also explicitly applied it again in the settings for out domain,
but the appliance still encrypts any mail I send to myself (using OWA, so no
client encryption/signng involved). 
So what I have is:
- Settings/Encrypt Mode = 'No Encryption'
- Settings/Encryption subject trigger/Trigger = "[encrypt|secure]"
- Settings/Encryption subject trigger/Enabled = checked  
- Settings/Encryption subject trigger/Regular expr. = checked  
- Settings/Encryption subject trigger/Remove match = checked

Still the appliance tries (and succeeds) to S/MIME sign an empty mail end
encrypts it all along (Signing would be OK but encrypting is not)


08 Jul 2019 08:41:25 | INFO  incoming; MailID:
5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients: [[email protected]];
Originator: [email protected]; Sender: [email protected]; Remote
address: 10.183.120.33; Subject: ; Message-ID:
<[email protected]>;
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  Subject filter is disabled for the sender;
MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  To external recipient(s); MailID:
5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients: [[email protected]]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  DLP is disabled for the sender; MailID:
5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients: [[email protected]]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  "force encrypt header trigger" is disabled for
the sender; MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  "encrypt mode" is "no encryption" for the
sender; MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  Force signing header not allowed for sender;
MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:25 | INFO  "sign subject trigger" is disabled for the
sender; MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:26 | INFO  Check for sender signing certificate and
request one if required; MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563;
Recipients: [[email protected]]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
08 Jul 2019 08:41:26 | INFO  Trying to S/MIME sign the message; MailID:
5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients: [[email protected]]
(mitm.application.djigzo.james.mailets.Default) [Spool Thread #3]
08 Jul 2019 08:41:26 | INFO  Message was S/MIME signed. Signing algorithm:
SHA256WithRSAEncryption; Sign mode: clear; MailID:
5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients: [[email protected]]
(mitm.application.djigzo.james.mailets.SMIMESign) [Spool Thread #3]
08 Jul 2019 08:41:26 | INFO  DKIM signing is disabled for the sender;
MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]    (mitm.application.djigzo.james.mailets.Default)
[Spool Thread #3]
08 Jul 2019 08:41:26 | INFO  Message handling is finished. Sending to final
recipient(s); MailID: 5a3d9ac8-fbf3-4bd1-abf5-05aff54ba563; Recipients:
[[email protected]]; Originator: [email protected]; Sender:
[email protected]; Remote address: 10.183.120.33; Subject: ;
Message-ID: <[email protected]>;
(mitm.application.djigzo.james.mailets.Log) [Spool Thread #3]
  
-----Ursprüngliche Nachricht-----
Von: Users <[email protected]> Im Auftrag von Martijn
Brinkers via Users
Gesendet: Freitag, 5. Juli 2019 15:13
An: [email protected]
Betreff: Re: [CipherMail User] Can't undo settings for domain or user

Hi,

See my comments inline:

>> ciphermail-appliance-centos-community-1.2.0-0.noarch

This is an rpm. I guess you mean version
ciphermail-community-virtual-appliance-4.3.0-1?

> Now, the customer asked me to go back an not force encryption, but 
> make it an option using the Subject Line trigger. I changed the 
> settings for the domain in question backup to Encryp Mode = ‚Allow‘ 
> etc.
> 
> But as it seems, the appliance doesn’t care and continues to encrypt 
> mails wether a trigger sentence is used or not.

Encrypt mode "Allow" means, "Encrypt if possible". If you want encryption to
be off by default unless encryption is forced (for example by some trigger)
you should set Encrypt Mode to "No Encryption".

The documentation for the gateway has recently been updated.

https://www.ciphermail.com/documentation/adminguide/

It now also contains a full state diagram. Although is large and might look
scary at first, it gives a good overview of all the decision steps taken by
the gateway. Start at the beginning an answer every question along the way.

https://www.ciphermail.com/documentation/diagrams/ciphermail-gateway-state-d
iagram.html

Kind regards,

Martijn Brinkers

On 05-07-19 14:56, dirk bonengel | bios-tec via Users wrote:
> Hi there,
> 
> 
> 
> I’m a new user of Ciphermail (the VA variant, running 
> ciphermail-appliance-centos-community-1.2.0-0.noarch),  installed it 
> recently with a customer’s network, work’s fine so far, awesome piece 
> of software.
> 
> Today however I stumbled on something that might be a bug (or I’m 
> simply doing things wrong)
> 
> 
> 
> This is what I did:
> 
> *     Set up Cipermail, creating a CA etc.pp. and set the Global 
> Preferences to use a trigger to encrypt mails with S/MIME, i.e.
> Encrypt Mode = ‚Allow‘, S/MIME enabled, Set up a trigger regular
> expression, enabled that one and check ‚Remove match‘ *       Then I added
> an external domain, set the Encryption Mode to ‚mandatory‘. For 
> testing purposesm this external domain happened to be that of our
> company *     This worked fine, each mail I sent me an my colleagues were
> signed and encrypted. *       Following that, I added another, productive
> domain (example.com) as I was told
> 
> Now, the customer asked me to go back an not force encryption, but 
> make it an option using the Subject Line trigger. I changed the 
> settings for the domain in question backup to Encryp Mode = ‚Allow‘ 
> etc.
> 
> But as it seems, the appliance doesn’t care and continues to encrypt 
> mails, wether a trigger sentence is used or not.
> 
> 
> 
> I’m clearly lost. What am I doing wrong?
> 
> 
> 
> 
> 
> 
> 
> Mit freundlichen Grüßen,
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> Dirk Bonengel
> 
> 
> 
> 
> 
> 
> <mailto:[email protected]> [email protected]
> 
> 
> 
> 
> 
> 
> <tel:+4989416127717> +49 (0)89 4161 277-17
> 
> 
> 
> <https://www.bios-tec.de/>
> 
> <https://www.bios-tec.de/> bios-tec GmbH   |
> <mailto:[email protected]> [email protected]   |   Nymphenburger Str.
> 13   |   80335 München   | <https://www.bios-tec.de/impressum>
> Impressum
> 
> 
> 
> 
> 
> _______________________________________________ Users mailing list 
> [email protected] 
> https://lists.ciphermail.com/mailman/listinfo/users
> 

--
CipherMail email encryption
Email encryption with support for S/MIME, OpenPGP, PDF encryption and secure
webmail pull.

W: https://www.ciphermail.com/
E: [email protected]
T: +31 20 290 0088
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Attachment: smime.p7s
Description: S/MIME cryptographic signature

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