Hi Jorge, I'll look into it. Yes please file a bug report.
Kind regards, Martijn On Tue, 2021-06-22 at 16:11 +0200, Jorge Gonzalez via Users wrote: > Well, finally my user updated his key to not have the special "é" and > "()" chars, I reimported it in Ciphermail and now it works fine with > the updated key. > So it looks that special characters in the PGP metadata are finally > the culprits of this issue? > Martijn, what's your opinion? Should a ticket be opened for this? > Best regards > Jorge > Jorge Gonzalez Villalonga > Systems Engineer > The International Consortium of Investigative Journalists > 1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | United > States > Phone: +34 672 173 200 (Madrid, Spain) > El 22/6/21 a las 14:18, Jorge Gonzalez escribió: > > Yes, of course, my fault for now having written about it :-) > > Here is the mail log I see when the email enters Ciphermail: > > Jun 14 16:33:37 localhost postfix/smtp[32363]: EA68240146: to=< > > [email protected]>, > > relay=127.0.0.1[127.0.0.1]:10025, delay=0.1, > > delays=0.01/0.01/0.04/0.04, dsn > > =2.6.0, status=sent (250 2.6.0 Message received) > > Jun 14 16:33:37 localhost postfix/qmgr[2163]: EA68240146: removed > > Jun 14 16:33:37 localhost postfix/smtp[32364]: 016DF4030C: to=< > > [email protected]>, relay=127.0.0.1[127.0.0.1]:10025, delay=0.09, > > delays=0.01/0.01/0.04/0.04, dsn=2.6.0, status=sent (250 2.6.0 > > Message received) > > Jun 14 16:33:37 localhost postfix/qmgr[2163]: 016DF4030C: removed > > (There are no corresponding outgoing emails - Our setup goes > > through an external smart host, Mailgun) > > And the DJIGZO log says: > > 14 Jun 2021 16:33:37 | INFO There are no valid PGP encryption keys > > for recipient(s); MailID: 638f3049-d431-4d82-b2f9-d290d048aac3; > > Recipients: [[email protected]]; > > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #3] > > (...) > > 14 Jun 2021 16:33:37 | INFO There are no valid PGP encryption keys > > for recipient(s); MailID: 51aa83ff-8cc3-43cc-b04a-4571dbd21f7e; > > Recipients: [[email protected]]; > > (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2] > > > > The logs say that there is no PGP key available for encryption for > > that email, but the key is enrolled in Ciphermail, it's trusted, > > and it's associated to both emails. > > J. > > Jorge Gonzalez Villalonga > > Systems Engineer > > The International Consortium of Investigative Journalists > > 1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | United > > States > > Phone: +34 672 173 200 (Madrid, Spain) > > El 22/6/21 a las 13:45, Thomas Bahn escribió: > > > Hi Jorge, > > > > > > what happens,exactly when you send the email? What does "no > > > success".mean? > > > > > > Do you (as sender) get some information? > > > > > > Had you have a look into the server logs? > > > > > > Regards > > > Thomas > > > > > > -- > > > Thomas Bahn > > > Diplom-Mathematiker > > > Geschäftsführer > > > > > > Tel.: 04307 900-401 > > > Fax: 04307 900-409 > > > Mobil: 0173 935 79 16 > > > E-Mail: [email protected] > > > > > > https://www.assono.de > > > https://www.assono.de/blog > > > > > > assono GmbH > > > Lise-Meitner-Straße 1-7 > > > 24223 Schwentinental > > > > > > Geschäftsführer: Lydia Bahn, Thomas Bahn > > > Amtsgericht Kiel, HRB 8202 KI > > > Hauptsitz des Unternehmens: Schwentinental > > > > > > > > > > > > Profitieren Sie von Künstlicher Intelligenz mit individuellen, > > > intelligenten Chatbots von assono. > > > > > > Supportkosten senken - Kundenzufriedenheit steigern - Umsätze > > > erhöhen - Prozesse beschleunigen - Mehr Zeit für das > > > Wesentliche > > > > > > "Jorge Gonzalez via Users" ---22.06.2021 12:02:06---Hi people, > > > I'm having trouble sending encrypted PGP emails to the user of > > > key with > > > > > > Von: "Jorge Gonzalez via Users" <[email protected]> > > > An: [email protected] > > > Kopie: "Jorge Gonzalez" <[email protected]> > > > Datum: 22.06.2021 12:02 > > > Betreff: [CipherMail User] What's wrong with this pubkey? > > > > > > > > > > > > Hi people, > > > I'm having trouble sending encrypted PGP emails to the user of > > > key with ID 0xd465eef3f810745c (attached). I have imported and > > > trusted it in Ciphermail, and then tried to send test emails with > > > no success. > > > At first I thought it was something related with the "é" or "()" > > > characters ("e" with a tilde), but I created a test PGP key with > > > similar characters in it, and everything worked fine with the > > > test key. > > > My personal PGP key (0xaa976e29616d42d4) when imported in > > > Ciphermail shows in exactly the same way as the problematic one > > > (except the obviousfields: fingerprint, associated emails, dates, > > > etc.), but test emails addressed to both keys work fine for my > > > key but not for the other. > > > Any ideas on what's special about this key that may prevent it > > > from working correctly? > > > Thanks > > > Jorge > > > -- > > > Jorge Gonzalez Villalonga > > > Systems Engineer > > > The International Consortium of Investigative Journalists > > > 1710 Rhode Island Ave NW, 11th floor | Washington DC 20036 | > > > United States > > > Phone: +34 672 173 200 (Madrid, Spain)[Anhang > > > "C5C0375C920BD3F66564FB2AD465EEF3F810745C (1).asc" gelöscht von > > > Thomas Bahn/assono]
