Thanks for the reply. I was looking at old docs that mentioned sa/sa as a 
default user. 

For some reason this issue cleared up. I don’t know what I was doing wrong but 
I’m able to log in consistently now. 

Thanks!

> On Jul 19, 2021, at 8:21 AM, Martijn Brinkers via Users 
> <[email protected]> wrote:
> 
> You mention login with root but the log shows that you try to login
> with user "sa". Was that a typo?
> 
> You should be able to login with PAM if and only if the user is root or
> the user is a member of the wheel or sudo group. 
> 
> Kind regards,
> 
> Martijn Brinkers
> 
> 
>> On Sat, 2021-07-17 at 00:12 -0400, Jeremy Hansen via Users wrote:
>> I’m no longer able to login as root via the ciphermail web
>> portal.  I’m not sure what happened or how to debug but suddenly I
>> can’t login.  It was working fine initially.  I’m using Red Hat
>> packages for 5.0.4.
>> 
>> Jul 16 20:52:59 cmx01 ciphermail-gateway-backend[2991]: 16 Jul 2021
>> 20:52:59 | WARN  [Admin Login] Authentication failure: Bad
>> credentials, Source: 
>> org.springframework.security.authentication.UsernamePasswordAuthenticationToken@1f
>> : Principal: sa; Credentials: [PROTECTED]; Authenticated: false;
>> Details: 
>> org.springframework.security.web.authentication.WebAuthenticationDetails@0
>> : RemoteIpAddress: 10.10.10.2; SessionId:
>> EB6F7486DC93FC9513F7AB0836D3158D; Not granted any
>> authorities    (mitm.common.event.EventLoggerImpl)
>> [defaultEventExecutorGroup-4-2]
>> Jul 16 20:52:59 cmx01 ciphermail-gateway-backend[2991]: 16 Jul 2021
>> 20:52:59 | INFO  Certificate request handler thread
>> started.    (mitm.common.security.ca.CAImpl) [Certificate request
>> handler thread]
>> 
>> Is there a way I can add a user to the db just so I’m able to login?
>> 
>> Thanks
>> -jeremy
> -- 
> CipherMail email encryption
> Email encryption with support for S/MIME,
> OpenPGP, PDF Messenger and Webmail Messenger

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