Hello all,

On Sat, Mar 28, 2009 at 1:15 PM, Indranil Das Gupta <[email protected]> wrote:
<snipped>
> I've been doing some of these, but it seems that it would more fun if
> more people joined in. I'm willing to share the little I've learnt and
> mentor folks interested in actually building such prototypes around
> OpenOffice.org and the ODF (OpenDocument Format) standards.
>
> I expect this wild-geese-chase project to last about 90 - 120 days.
>
> Anyone interested?

I wish to thank all those who have responded so enthusiastically. Let
me share my thoughts far. Please remember that these are not cast in
stone and suggestions for change or improvement is always welcome.

DEFINING THE USER EXPERIENCE
===================

The office desktop and the tools we use for everyday work essentially
defines our everyday computing experience. The infrastructure software
are always there, but those e.g. a postfix mail server or an apache
web server hosting an intranet for internal documents, are rarely
"seen" by the users except when they very rarely fail to work (i.e.
while sending a mail or the intranet failing with a 404 error).

However, when we are entering data into a spreadsheet or adjusting the
columns of a table in a wordprocessor, we, the users, are acutely
aware of the software. And therein lies the catch. If we can't do what
we have been doing on the s/w we've been using so far, we are *not*
interested in it. It is also human nature to resist change. In that
sense, to the average users it clearly doesn't matter whether s/he is
using legal or un-licensed software or whether it is proprietary or
free / libre / opensource software.

But beyond the realm of individual users, lies a greater world. The
world of businesses and business users. Establishments large and
small, have come to depend on Office productivity applications like
MS-OFFICE to automate a large part of their daily data processing
tasks. Tasks which typically lead to generation of formatted
documents, reports or takes the shape of business intelligence.

USE-CASE #1

Lets share some experience to get the perspective. Some time back I
had come in touch with a 3,000+ desktop migration to FOSS at a indian
company. Not to put a fine point, the migration largely failed. The
management and the users had been promised that all their MS-Excel
spreadsheets, used to manage and maintain their in-house workflow
data, would be 100% compatible with OpenOffice.org 2.x out-of-the-box.
Nothing could have been further from the truth, and all too soon it
became apparent to everyone around.

Lets face it, we have something called "Excel ERP" going around among
the business users. Over the years, in-house IT / MIS folks has been
building up complicated, interlinked, inter-departmental spreadsheets
with multiple user based updates and protected cell ranges and sheets.
Developed in-house, these have become the backbone of many a
traditional brick-and-mortar business. There is hardly anything
surprising in this - even Google used to use a desktop financial
accounting software like Quicken for managing their accounts for many
years.

USE-CASE #2

Lets now share another experience, ILUG-CAL.ORG has been carrying out
IOTA sponsored training of school teachers in the North 24 Pargana
district. The training imparted would focus on using a FOSS desktop -
typically GNOME, OpenOffice.org and using the Internet for
communications (email, instant messaging, chat) and a Commons projects
like Wikipedia, Gutenberg, PLoS etc for introducing ICT-enabled
teaching-learning methods.

We found the teachers insisting on being shown how to use
OpenOffice.org to tabulate marks, generate marksheets and report cards
and manage the school accounts. They were tied down to using
proprietary software developed by a local company using Microsoft
Visual Basic and MS-Access. Once we hacked together a demo and
generated marksheets using the MailMerge wizard, we saw a huge leap in
interest towards adopting OpenOffice.org.

OBJECTIVES AND GOALS
==============

1. To make accessible in multiple languages (at present English,
Bengali and Hindi) pointers to updated technical and support resources
on OOo 3.x

2. To create short but lucid instructional wiki pages, videos and
podcasts (in English, Bengali and Hindi) on solving various tasks
using OOo 3.x - our approach would task-oriented rather than being
software application oriented (those familiar with the OLPC project
will immediately know what we are talking about)

3. To build small easy-to-use tools (macro libraries, OOo Extensions
etc) , ready-to-use / customizable templates that will enrich users'
experience of using OpenOffice.org

4. To test, QA, identify and file bug reports when things do not work
as expected or as described in user / developer documentation.

5. To explore ways to use OpenOffice.org 3.x as an automation server
for parsing and processing data, much like MS OFFICE apps can be used
to build in-house SMB workflows.

6. To identify MS Excel specific macros and how these can be ported to
OpenOffice.org 3.x

7. To create a community of OpenOffice.org power-users and developers
who will be able to guide and design migration cases to OOo and ODF

8. Having fun and contributing to FOSS :D


SO WHAT'S THE NEXT STEP
================
A separate mailing list on Googlegroups - [email protected] has
been setup with all those who have expressed their interest. Lets get
talking over there. Anyone else who wants to join in is more than
welcome.

cheers
-indra
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