On 01/-10/-28163 08:59 PM, Martijn Brinkers wrote:
> On 01/-10/-28163 08:59 PM, [email protected] wrote:
>> Hello
>>
>> today i discovered that a mail was moved by Djigzo/James to the error
>> spool and not get delivered. It is obvious some malformed spam but i
>> don't like mail to dissapear at all.
>>
>> The error simply was
>>
>> 02 May 2011 05:11:10 | ERROR **** Message is stored in ERROR spool ****
>> | MailID: 256ee399-8e31-4a15-b7f1-ccf7c8784ada; Originator: <>; Sender:
>> "internetteam@"@standardbank.co.za;    ./check_backend.sh mpasize outgoing
>> (mitm.application.djigzo.james.mailets.Log) [Spool Thread #2]
> 
> It's strange that that is the only error message you can find. Can you
> search for 256ee399-8e31-4a15-b7f1-ccf7c8784ada (a unique identifier
> given to the message when the message first enters the system) in the
> MPA logs (using the GUI or on the command line using grep) and send me
> the results?

It turned out to be caused by an upstream virus scanner that somehow
didn't accept the message. This does not happen with the default install
of Djigzo since it does not internally deliver email to an external
virus scanner.

Messages are only stored in the error spool on exceptional situations.
Sending warning email when something something unexpectedly has happened
can lead to bigger problems. For example a message can be send to error
because of hardware or OS problems. I think it's therefore better to use
external monitoring tools like Nagio, Cati etc. to check the spool,
back-end etc.

A script is available that can be used to check the spools and
functionality of the back-end. The script to use is:

djigzo/scripts/check_backend.sh

For example to check the number of items in the error spool, you should
call:

$ check_backend.sh mpasize error

and for the outgoing spool use:

$ check_backend.sh mpasize outgoing

The script contains some notes on how to setup a port with xinetd to
make it possible to query the settings via the network. This can then be
used by your monitoring tool to monitor the setting and send warnings on
a certain level.

Kind regards,

Martijn

-- 
Djigzo open source email encryption

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