Phil,

Is the Comodo certificate for an external (to Djigzo) user? To send
S/MIME-encrypted e-mail to an external user, Djigzo will need to have
collected/harvested public keys for the external user/address. When you
receive a signed (by external user's public key) e-mail, the Djigzo gateway
captures and stores the public key. If you send an e-mail to an external
user (for which Djigzo has captured a public key), your e-mail will be
encrypted with the external user's public key. You can also manually add an
external address/user and associated public key (assuming you've acquired
this user's public key)

Hope that's helpful,

-- 
Ron


On Mon, Nov 7, 2011 at 5:26 PM, --[ UxBoD ]-- <[email protected]> wrote:

> Hi,
>
> This is most probably a mis-configuration on my part but I am unable to
> encrypt outbound emails. I have generated an SSL email cert, via Comodo,
> and have imported it fine into Djigzo. I have set a Force Encrypt Signature
> and the cert is selected, inherited green, on the encryption certificate
> screen. Now when I send an external email I receive straight away an
> automatic email saying "The message could not be encrypted". What am I
> doing wrong ?
> --
> Thanks, Phil
>
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