On 11/09/2015 05:36 PM, Stefan Michael Guenther wrote:
> Hi,
> 
>> I'm not sure whether I understand your requirements. An email with a
>> link to the portal page is always an email with an encrypted PDF (when
>> OTP mode is used). The user has to login to the portal to retrieve the
>> password for the PDF, hence the link to the portal.
>>
> well the recipient gets an email with the attached pdf. 
> It is encrypted with the static password, assigned in the user profile.
> When I remove the password and OTP is activated, the messages will not be 
> encrypted.

The MPA log should provide more information why OTP mode was not used.
OTP mode should be enabled for sender *and* recipient. If for example
OTP mode is not enabled for the recipient (or sender), the MPA log
should contain a line telling that OTP mode was not enabled (for
recipient and/or sender). Can you check whether the MPA log provides
more information?

Kind regards,

Martijn Brinkers

-- 
CipherMail email encryption

Email encryption with support for S/MIME, OpenPGP, PDF encryption and
secure webmail pull.

https://www.ciphermail.com

Twitter: http://twitter.com/CipherMail
_______________________________________________
Users mailing list
[email protected]
https://lists.djigzo.com/lists/listinfo/users

Reply via email to