On 18/11/15 15:16, Martijn Brinkers wrote:
> On 11/18/2015 02:53 PM, [email protected] wrote:
>> Good afternoon,
>>
>> I've the following problem:
>>
>> An external user is configured for mandatory encryption (to receive only
>> encrypted emails).
>>
>> We have different users in our organization he wants to communicate
>> with, some of them encrypted, some unencrypted (unencrypted only in
>> incoming direction!). If that external user send's an unencrypted email
>> to one of our internal users, that email get blocked with an error
>>
>>
>> "The message with Subject
>>
>> <Subject>
>>
>> has not been sent to the following recipients because the message could
>> not be encrypted"
>>
>> According to the documentation, the locality should determine the
>> direction of encryption, it seems that this doe not work as intended.
>>
>> Is there any configuration setting to prevent that ?
> 
> The gateway tries to encrypt if the recipient is an external recipient,
> i.e., the locality property for that user is set to external, and
> decrypt if the recipient is an internal recipient, i.e., the locality
> property for that user is set to "internal".
> 
> My initial guess is that you did not configure your "internal users"
> (i.e., the users for which you handle email) as having the "Internal"
> locality. Check whether you have added a domain object for all the
> domains you handle the email for (i.e., the list of MTA relay domains)
> and that those domains have the locality property set to "Internal".
> 
> Because the default value for locality is "External", you need to
> explicitly set this to "Internal" for the domains you handle the email for.
> 
> Kind regards,
> 
> Martijn Brinkers
> 


That did it, thank you !

Christian

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