I had to set GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3, and SESSION_TIMEOUT to 120 for the ZyXel stuff to work. Try that.
On Thu, Jul 21, 2016 at 7:20 AM, Grímur Daníelsson <[email protected]> wrote: > Hi Yak > > I had tried setting GET_PARAMETER_NAMES_DEPTH_THRESHOLD set to 3 without > success. > > As per your suggestion i tried setting the session timeout first to 60 > seconds, then to 120 seconds and reducing the depth threshold to 2. But > that didn't make any difference. Some routers seemed to take > longer between informs but others still seems to contact the ACS every 30 > seconds. > > How much did you raise the session timeout to? > > Regards, Grimur > > > > On 07/21/2016 02:16 PM, Steve Hawkes wrote: > > Hi Grimur, > > We have had a similar issue with VMG1312s. We increased the > SESSION_TIMEOUT and changed the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 2 > so it does the tree in sections. Trying to get the whole tree on 1312s > seems to take for ever and Genie give up waiting. > > I did try setting the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3 but though > it worked it was marginally slower to get through the whole tree. > > > > Thanks > > Yak > > > > *From:* Users [mailto:[email protected] > <[email protected]>] *On Behalf Of *Grímur Daníelsson > *Sent:* 21 July 2016 10:11 > *To:* Community support for GenieACS users <[email protected]> > <[email protected]> > *Subject:* Automatic refreshObject task is never removed from task queue > > > > Hello everyone > > I'm having problems with the refreshObject tasks on our CPEs. > > The tasks never seem to be completed and because of that it looks to me > like the CPEs are being hammered by refresh requests from genieacs. > I have set the inform interval to 900 seconds but in spite of that they > seem to be informing every 15-30 seconds at least. This stops when I > remove the refreshObject task from the queue manually and they go back to > informing at regular intervals. If I refresh the CPE manually > through the GUI it refreshes sucessfully and the task is removed without > problems. > There are no faults in the faults tab in the GUI. > This seems to happen on all types of CPEs. We got a few Zyxel CPEs and > this happens to all of them. VMG1312-B10A, VMG8924-B10A and P-870HN-51b. > > There are no errors to speak of in the genieacs error log. Tailing the > console log shows a non-stop stream of "Started task refreshObject()" but > nothing else out of the ordinary. > > I'm completely stuck, anyone know what the problem could be? > > -- > > Best regards, > Grímur Daníelsson > Software Developer > Sales & Services > > [image: cid:[email protected]] > > Sími: +354 520-4000 - * <[email protected]>[email protected] > <[email protected]>* > Snerpa ehf - Mánagata 6 - 400 Ísafjörður > <http://www.snerpa.is>http://www.snerpa.is - Lagalegur fyrirvari > <http://snerpa.is/disclaimer/> > -- > *Steve Hawkes* > Systems Developer > *Zen Internet* > Main Switchboard: 01706 902000 > Web: zen.co.uk > > Winner of 'Services Company of the Year' at the UK IT Industry Awards > > This message is private and confidential. If you have received this > message in error, please notify us and remove it from your system. > > Zen Internet Limited may monitor email traffic data to manage billing, to > handle customer enquiries and for the prevention and detection of fraud. We > may also monitor the content of emails sent to and/or from Zen Internet > Limited for the purposes of security, staff training and to monitor quality > of service. > > Zen Internet Limited is registered in England and Wales, Sandbrook Park, > Sandbrook Way, Rochdale, OL11 1RY Company No. 03101568 VAT Reg No. 686 0495 > 01 > > > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > >
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