That fault code, and fault string don't really tell anything. You need to view the syslogs on the device. If you know how to use a TTL to USB serial adapter and a logic analyzer, there is usually a 4 pin header on the circuit board of the CPE that will spit out error information. I use it pretty extensively with the SmartRG modems on my desk.
-dan On Thu, Mar 2, 2017 at 4:20 AM, Jose Vela Delgado <[email protected]> wrote: > Hello everyone. > > I am testing with *CPE HG8240H* to download the autoconfiguration file. > As I see in wireshark, the device perfectly downloads the file with *GET > /hw_ctree.xml HTTP / 1.1* ....... but does not install it and leaves this > fault in the tab FAULT: > > DeviceChannelCodeMessageDetailRetriesDate > 00259E-HG8240H-48575443C40F4040 > <https://mailtrack.io/trace/link/660f2e06d662fb7f99d34b18589e74fbd7b303db?url=http%3A%2F%2F192.168.200.63%3A3000%2Fdevices%2F00259E-HG8240H-48575443C40F4040&signature=eb25748983b1daed> > default cwmp.9002 Internal error FAULTCODE: 9002 FAULTSTRING: Internal > error 0 2017-03-02 12:44:16 UTC > > This is extracted from wireshark: > > <SOAP-ENV:Body> > <SOAP-ENV:Fault> > <faultcode> > *Client* > </faultcode> > <faultstring> > *CWMP fault* > </faultstring> > <detail> > <cwmp:Fault> > <FaultCode> > * 9002* > </FaultCode> > <FaultString> > *Internal error* > </FaultString> > </cwmp:Fault> > </detail> > </SOAP-ENV:Fault> > </SOAP-ENV:Body> > > > Has anyone else had the same fail with this model of CPE? If anyone knows > any solution, please, I'm looking forward to hearing it. > > Greetings and thanks. > > Jose Vela > > *Técnico de Networking Routing y Switching.* > > > > Mira mi perfil profesional y conecta conmigo en LinkedIn pinchando en > este enlace. > <https://mailtrack.io/trace/link/7713a36f976f20a196520f15f64d1f38dcb5698b?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=404d9ffa8b04d4aa> > > > > > > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users > >
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