I've been working on figuring out this issue for about the last week or so and haven't gotten anywhere with it yet. When I try to add or delete an object through a provision script, a preset, or through the add or delete options in the object list of a specific device, I always end up with the same issue. When I try an add or delete, the CPE seems to hang and I normally see the addObject or deleteObject task but it never seems to complete and causes the CPE to stop responding to the server. When going through the debug log and a Wireshark capture between the ACS and CPE, I see that the CPE is communicating with the server but it appears the server is not responding to the CPE with the add or delete command. Because of this, it looks like the CPE is left in a listening state waiting for a response from the ACS that will never come. The only way to stop this behavior is to destroy the queued add or delete task and refresh the CPE.
Just a little info about my setup if that helps. I'm running GenieACS 1.1.2 on Ubuntu Server 18.04 LTS with an NGINX reverse proxy for basic authentication of CPEs. Primarily, my CPEs are BEC Technologies 8920ne modems but I have tested and replicated the same issue with some other Zyxel models I had lying around. Any help would be appreciated! Thanks, Devin _______________________________________________ Users mailing list [email protected] http://lists.genieacs.com/mailman/listinfo/users
