Dan, Thanks for your reply. Indeed I do have errors in the cwmp log. Is there a way to diagnose the timeouts?
2019-01-21T14:23:11.895Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2 2019-01-21T14:23:23.083Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2 2019-01-21T14:23:39.992Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:24:17.287Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:25:15.995Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:26:44.945Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:31:00.578Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:40:43.312Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:51:15.782Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2 2019-01-21T14:51:26.050Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2 2019-01-21T14:51:44.103Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:52:17.006Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:53:03.913Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:55:09.833Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T14:58:14.518Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T15:07:28.884Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T15:24:36.807Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082275772 2019-01-21T15:24:47.061Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082286045 2019-01-21T15:25:05.118Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082304097 2019-01-21T15:25:38.016Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082336998 2019-01-21T15:26:24.933Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082383909 2019-01-21T15:28:30.843Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082509828 2019-01-21T15:29:07.711Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,6 CONNECTION REQUEST" informRetryCount=2 2019-01-21T15:31:35.533Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082694501 2019-01-21T15:40:49.895Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548083248878 2019-01-21T16:02:28.720Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548084547705 2019-01-21T16:09:47.588Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2 2019-01-21T16:43:08.597Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548086987583 2019-01-21T17:23:19.295Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,2 PERIODIC" informRetryCount=2 2019-01-21T17:56:40.313Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548091399290 ------------------------------ Jeff Wommer Sr. Systems Technologist IT - Technical Services Northern Michigan University Ph. 906.227.1414 On Mon, Jan 21, 2019 at 3:08 PM Dan Morphis <[email protected]> wrote: > The CPEs data doesn't get committed to the DB until session with the CPE > is closed. Look in the cwmp log for any errors, or messages about session > timeout. > > -dan > > On Mon, Jan 21, 2019 at 6:10 AM Jeffrey Wommer <[email protected]> wrote: > >> Hi all, >> >> I'm having an issue with getting a CPE to show up in the GUI. I'm >> guessing it's not finishing discovery. I've got debugging turned on and >> data showing up the the dump file. I'm just not sure what to do with the >> data. Is there a way to see why the device isn't showing up? >> >> From the debug log: >> >> # REQUEST Mon Jan 21 2019 09:58:14 GMT-0500 (EST) >> {"referer":"tcwmp.nmu.edu","host":"tcwmp.nmu.edu:7547","authorization":"Basic >> YWRtaW46Tm11dHIwNjk=","user-agent":"Marvell http >> client","connection":"keep-alive","content-length":"2104","soapaction":"","content-type":"text/xml;charset=UTF-8"} >> <SOAP-ENV:Envelope xmlns:SOAP-ENV=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:SOAP-ENC=" >> http://schemas.xmlsoap.org/soap/encoding/"; xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"; >> xmlns:cwmp="urn:dslforum-org:cwmp-1-0"><SOAP-ENV:Header><cwmp:ID >> SOAP-ENV:mustUnderstand="1">1234</cwmp:ID></SOAP-ENV:Header><SOAP-ENV:Body><cwmp:Inform><DeviceId><Manufacturer>Marvell</Manufacturer><OUI>526564</OUI><ProductClass>L02BRedRover_USA_256M</ProductClass><SerialNumber>L02B16091400229</SerialNumber><IMEI>862075031229320</IMEI></DeviceId><Event >> SOAP-ENC:arrayType="cwmp:EventStruct[1]"><EventStruct><EventCode>0 >> BOOTSTRAP</EventCode><CommandKey></CommandKey></EventStruct></Event><MaxEnvelopes>1</MaxEnvelopes><CurrentTime>2019-01-21T09:58:12Z</CurrentTime><RetryCount>2</RetryCount><ParameterList >> SOAP-ENC:arrayType="cwmp:ParameterValueStruct[8]"><ParameterValueStruct><Name>Device.RootDataModelVersion</Name><Value >> xsi:stype="xsd:string">2.4</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.HardwareVersion</Name><Value >> xsi:stype="xsd:string">L02B</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.DetachStatus</Name><Value >> xsi:stype="xsd:string">Connected</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.SoftwareVersion</Name><Value >> xsi:stype="xsd:string">L02BRedRover_LCD_NT_V001</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.ProvisioningCode</Name><Value >> xsi:stype="xsd:string">1234</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.ManagementServer.ParameterKey</Name><Value >> xsi:stype="xsd:string">1234</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.ManagementServer.ConnectionRequestURL</Name><Value >> xsi:stype="xsd:string">http://35.24.199.118:7547/creq</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.IP.Interface.1.IPv4Address.1.IPAddress</Name><Value >> xsi:stype="xsd:string">35.24.199.118</Value></ParameterValueStruct></ParameterList></cwmp:Inform></SOAP-ENV:Body></SOAP-ENV:Envelope> >> >> >> # RESPONSE Mon Jan 21 2019 09:58:14 GMT-0500 (EST) >> {"Server":"GenieACS/1.1.2","SOAPServer":"GenieACS/1.1.2","Content-Type":"text/xml; >> charset=\"utf-8\"","Set-Cookie":"session=e346114b6a52747d; Path=/"} >> <?xml version="1.0" encoding="UTF-8"?> >> <soap-env:Envelope xmlns:soap-enc=" >> http://schemas.xmlsoap.org/soap/encoding/"; xmlns:soap-env=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"; >> xmlns:cwmp="urn:dslforum-org:cwmp-1-0"><soap-env:Header><cwmp:ID >> soap-env:mustUnderstand="1">1234</cwmp:ID></soap-env:Header><soap-env:Body><cwmp:InformResponse><MaxEnvelopes>1</MaxEnvelopes></cwmp:InformResponse></soap-env:Body></soap-env:Envelope> >> >> Thanks for any help you can provide. >> >> Jeff >> >> ------------------------------ >> Jeff Wommer >> Sr. Systems Technologist >> IT - Technical Services >> Northern Michigan University >> Ph. 906.227.1414 >> _______________________________________________ >> Users mailing list >> [email protected] >> http://lists.genieacs.com/mailman/listinfo/users >> > _______________________________________________ > Users mailing list > [email protected] > http://lists.genieacs.com/mailman/listinfo/users >
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