Hi Adam,
can you provide us with some extra info?
* Please send us whatever gets generated in /var/log/one/oned.log when you
import the templates (take a look at the timestamp, we only need that
relevant bit)
* What is the path to the folder that contains the templates in the
Datastore? Is it a flat path or does it have many subfolders?
* Does the templates or the paths have any special characters, including
spaces?
* Can you run the import command from the CLI to debug this issue and send
us the output?
$ onevcenter templates --vcenter <vcenter_hostname> --vuser <user>
--vpass <pass>
Regards,
Jaime
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