Steven C. Blair wrote: > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Anca Vamanu > Sent: Monday, February 08, 2010 12:47 PM > To: OpenSIPS users mailling list > Subject: Re: [OpenSIPS-Users] BLA pickup issue > > Hi Steven, > > Steven C. Blair wrote: > >> >> >> We have been experiencing a few problems with bridged line appearance >> (BLA) using Polycom phones and I wonder if anyone on this list can help? >> >> >> >> We are running OpenSER v1.3.2-tls for our production presence server. >> This communicates with a SER v0.9.7-pre3 proxy for call control. We >> are using Polycom SoundPoint 550 sets configured as BLA groups. >> >> >> >> The first problem we have is with tracking the line status. If a >> subscribe message is sent from a phone in the BLA group while two >> incoming calls to the BLA group are answered on two different sets >> then all sets in the BLA group lose the status indicators for both >> calls. The only sets which still communicate with the callers are the >> sets which originally answered the call. >> >> > I don't understand exactly the scenario that does not work. So you have > a BLA group and 2 simultanous calls coming to it? And when then calls > are answered everybody looses state except for the parties involved in > the call? Is this it? > > [[scb]] Anca, There are several failures. I tried to describe a more common > problem to see if anyone in the community is also experiencing such an issue. > > [[scb]] The symptom is partly like the "stale dialog when call on hold" bug > however it is not clear if we have the exact same issue. > > [[scb]] We have a BLA group consisting of eight phones. Two people call the > BLA number from the PSTN. Each call is answered, one call per set. The first > call is put on hold. When the second phone arrives it is answered and also > put on hold. If at that time the second phone sends a notify the state in the > notify message equals full essentially erasing the state of the first call > from the presence server. As a result the phones believe they still have the > first call on-hold but it cannot be retrieved. > > > Regards, > > Hi Steven,
Can you please help me investigate this issue and catch a trace on the proxy with this scenario - starting with the first call? Send the trace attached to an e-mail to me privately. Regards, -- Anca Vamanu www.voice-system.ro _______________________________________________ Users mailing list [email protected] http://lists.opensips.org/cgi-bin/mailman/listinfo/users
