Hi Peter,

The first error means: the presentity your PUBLISH tries to update (using etag as reference) does not exist anymore. The etag is created on the first PUBLISH and sent back to publisher - it will use this etag each time it wants to update that particular presentity.

Maybe the re-publishing is too late and the presentity is already expired in opensips memory.

Do you have dbg logs + pcap for this ?

Best regards,

Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
http://www.opensips-solutions.com

On 19.03.2015 17:10, Peter Kust wrote:

I am attempting to troubleshoot what I think is a presence/b2b_sca issue.

I keep getting an error message from presence as follows:

ERROR:presence:update_presentity: No E_Tag match [ff5ad69c9be06cffaa136492f4fb3b50]

At some point during the day, I will see this error message:

ERROR:presence:handle_subscribe: in event specific subscription handling

At this point, an outbound call from a line appearance provisioned to the b2b_sca module fails. The outbound call is being attempted from a Cisco SPA525G2, and the message on the phone screen shows “no line”—despite happening at a time when it is known there are no calls on the system that I can see. The observed behavior of the phone is to show “No line”, and the phone itself gets a

What do these error messages mean? What is the system trying to tell me? I am trying to get my brain around what the error messages are saying so I can figure out where to look next in my troubleshooting. The proxy is functioning well in all other respects.

Cordially,

Peter Nayland Kust

Director of Technologies

BusinesSuites

24624 Interstate 45 North, Suite 200

Houston, TX 77386

*Tel:*281.378.8051

*Fax:*855.287.6961

*[email protected] *



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