Hi Bogdan,
Hope you are well, and thanks for the reply. Sorry let me try and explain. I have built a hosted solution using opensips and freeswitch, and in normal operation, a call hits opensips, routes to freeswitch for media resources, then routes back to opensips for termination. I do this via dispatcher, so I can load balance across multiple freeswitch servers. PSTN--->opensips(dispatcher)--->freeswitch---->opensips---->SIP Agent I want to introduce call queuing into the mix, so looking at the best way to add this to the flow, so I assume I could insert when the call routes back from freeswitch into opensips for termination to the agent, which would make sense? That way I can still use dispatcher on the ingress side, and engage call center for queuing when the call comes back from freeswitch? PSTN--->opensips(dispatcher)--->freeswitch---->opensips(call_center)---->SIP Agent Does that make sense? Thanks Jon ________________________________ From: Bogdan-Andrei Iancu <bog...@opensips.org> Sent: 07 August 2017 13:49 To: OpenSIPS users mailling list; Jonathan Hunter Subject: Re: [OpenSIPS-Users] Call Center function cc_handle_call and the Dispatcher module Hello Jonathan, I think there is a conflict here, as you are trying to use together modules doing different routing algorithms. * call center - it does its own routing by picking up the available agents. * dispatcher - picks up a destination based on hashing. Or maybe it is not clear for me what you want to use dispatcher for. Best regards, Bogdan-Andrei Iancu OpenSIPS Founder and Developer http://www.opensips-solutions.com OpenSIPS Bootcamp 2017, Houston, US http://opensips.org/training/OpenSIPS_Bootcamp_2017.html Home — OpenSIPS Solutions<http://www.opensips-solutions.com/> www.opensips-solutions.com OpenSIPS is a mature Open Source implementation of a SIP server. OpenSIPS is more than a SIP proxy/router as it includes application-level functionalities. On 08/05/2017 05:32 PM, Jonathan Hunter wrote: Hi Guys, We currently use the dispatcher module, and the ds_select_dst function to load balance calls to multiple freeswitch servers. I am now implementing the call_center module, and using the function cc_handle_call to enter the call into the control of the module. Is it possible once that function is engaged to use the dispatcher functions for load balancing or is it a question of when you call the function? As I still want there to be resilience when using this function (apologies if I am misunderstanding the configuration). Many thanks Jon _______________________________________________ Users mailing list Users@lists.opensips.org<mailto:Users@lists.opensips.org> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
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