Hi Ben,

The issue is a bit more complex. When generating the BYE requests, the dialog module triggers the event of call terminated when it gets back the first final reply (to any of the BYEs). And ACC module generates the CDR when the dialog is terminated.

So, the second BYE (which probably ends with timeout) ends in failure route (and set the acc extra) *after* the call was terminated and the CDR generated.

Regards,

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  http://www.opensips-solutions.com
OpenSIPS Bootcamp 2018
  http://opensips.org/training/OpenSIPS_Bootcamp_2018/

On 09/08/2018 01:00 AM, Ben Newlin wrote:

David,

I agree that there are better ways to do billing, but I must work within the constraints of the larger system of which I am only a part.

We do use some other techniques to detect “stuck” calls, including the (fairly) new Re-Invite pinging mechanism of the dialog module. We do not process the audio, so silence detection is not possible.

It is a very small number of calls that are affected by this, hopefully none now that we have the pinging in place, but I am still interested in the answer to the question. It seems to me there could be other use cases for modifying the CDR based on the response to a BYE, whether generated from OpenSIPS or not.

Ben Newlin

*From: *Users <[email protected]> on behalf of David Villasmil <[email protected]>
*Reply-To: *OpenSIPS users mailling list <[email protected]>
*Date: *Friday, September 7, 2018 at 5:53 PM
*To: *OpenSIPS users mailling list <[email protected]>
*Subject: *Re: [OpenSIPS-Users] Accounting BYE response

I think you should take care of this on your gateway. For example, using freeswitch or asterisk, you can check for rtps, and when the other end stops sending rtps for 30 seconds (configurable) it will tear down the call properly.

Unless you're using a rtp-proxy with opensips which can do this (most can), that's the way to do this. Anything else is just duct-taping.

My opinion after 20 years on voip.

Hope that helps.

David

On Fri, Sep 7, 2018, 21:43 Ben Newlin <[email protected] <mailto:[email protected]>> wrote:

    Hi,

    I am having an issue trying to add values to accounting based on
    the response to the BYE request.

    We use the dialog timeout mechanism to terminate long calls in our
    system. In some cases, these are “valid” calls that remained
    connected for too long due to some error elsewhere in the
    application. But sometimes one or both ends of the call believe
    they have disconnected, but we did not receive or process the
    disconnect, due to a malformed BYE or a network disruption. In
    these cases, when the Dialog timeout is reached and OpenSIPS
    generates a BYE to both parties, they will respond with a 481.

    What I want is to set a CDR flag on receipt of that 481 to
    indicate that there was an error and the calculated call time may
    not be correct. But it seems that any accounting flags set after
    the BYE is sent are not honored. Is there any way to accomplish this?

    This is my attempt:

    failure_route[local_failure]

    {

      $acc_extra(disconnect_error) = "true";

    }

    local_route

    {

      t_on_failure("local_failure");

    }

    Ben Newlin

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