Flexible wrap-up time? Call dissuading? Pre-call agent announcements? Events on agents activity ?
Starting with version 3.1, the Call Center got several improvements to make easier the integration of the module with different external tools for the agent side, to overall improve the agent capabilities and experience in an OpenSIPS based solution.
https://blog.opensips.org/2020/04/21/call-center-an-easier-integration-with-opensips-3-1/ Enjoy, -- Bogdan-Andrei Iancu OpenSIPS Founder and Developer https://www.opensips-solutions.com _______________________________________________ Users mailing list [email protected] http://lists.opensips.org/cgi-bin/mailman/listinfo/users
