Hi,

Just check your SIP flow and be sure the SDP, at re-INVITE time, after un-holding, is properly modified (for rtpengine insertion) on both direction (re-INVITE and 200 OK).

Regards,

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  https://www.opensips-solutions.com
OpenSIPS Summit 27-30 Sept 2022, Athens
  https://www.opensips.org/events/Summit-2022Athens/

On 10/14/22 9:23 AM, Achintha wrote:

Dear All

We configured VOIP solution using opensips, freeswitch and rtpengine as bellow,

[...]
We are using jssip as an agent phone

When a consumer calls an agent, the call will connect and the customer will be able to speak. Then the consumer was placed on hold, and he could hear the hold music. When unhold the call Customer can hear the agent, but the agent cannot hear the customer.

Please advise me to solve this issue.

[...]

Opensips.conf: https://pastebin.com/R9qtWzJr <https://pastebin.com/R9qtWzJr>


Best Regards..
Achintha Udukumbura

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