Then take a look at the call_center module:
https://opensips.org/html/docs/modules/3.4.x/call_center.html

Regards

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  https://www.opensips-solutions.com
  https://www.siphub.com

On 05.12.2023 12:49, Prathibha B wrote:
Yes, you are right.

On Tue, 5 Dec 2023 at 15:04, Bogdan-Andrei Iancu <[email protected]> wrote:

    What do you mean by "free call taker in the group" ? something
    like in call centers?

    Bogdan-Andrei Iancu

    OpenSIPS Founder and Developer
       https://www.opensips-solutions.com
       https://www.siphub.com

    On 04.12.2023 14:30, Prathibha B wrote:
    How to identify a free call taker in the group?

    On Mon, 4 Dec 2023 at 17:57, Prathibha B
    <[email protected]> wrote:

        How to write dialplan to route the calls coming to 112, to
        one of the free call takers?

-- Regards,
        B.Prathibha



-- Regards,
    B.Prathibha

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B.Prathibha
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