Make a SIP trace with *sngrep *program and check the routing of the 486 Busy / 603 Decline message sent by phone B.  If A is still in ringing, it most likely means the reply isn't reaching it.

It is possible phone A is behind a NAT and its /Via/ SIP header needs a small adjustment for the replies to be properly routed back, using this useful /opensips.cfg/ function call:

force_rport() <https://www.opensips.org/Documentation/Script-CoreFunctions-3-5#force_rport>

Liviu Chircu
www.twitter.com/liviuchircu  |www.opensips-solutions.com
OpenSIPS Summit 2024 Valencia, May 14-17 |www.opensips.org/events

On 06.04.2024 17:35, Prathibha B wrote:
User A makes a call to user B. User B didn't accept the call. User B stopped ringing after 1 minute. But User A continues to be in the ringing state until it is manually canceled.
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