On 7/26/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
What I did in the end was point the RoundCube installation on my old server
to use my new new server, and it had the same problem. Since I knew the old
environment worked it basically pointed the finger at the mail server. I
then logged on using mail2web.com to confirm which also had the same issue.
Once I had narrowed the problem to the mail server environment on the new
box, then it was pretty easy to track down that the message table in the
mail server database was not correct.

I'd suggest you try and use something like mail2web.com just to test you
domain. If mail2web.com doesn't work either, then it is likely to be mail
server. If it does work then it could well be your RC config. Be sure to
turn on logging in RC so you can get an idea of what is going on.


Thanks Ryan.

I checked out mail2web. It seems to be a pop retriever, am I right?
Does it have any IMAP retrievel? There is some mention of Outlook Web
Access, but that seems to be a premium service. What I would really
like to check is the IMAP folders.

This is because, the problem I mentioned  is a very peculiar one. I
have been using RC v0.1rc1 for almost two months in a semi production
environment on a beta rollout. A couple of hundred users, with a
global address book. Everything was going okay  until a few days back
when some users started reporting messages are not being sent. Screen
comes back with "Failed to send message". Everything else Okay.
Checked almost everything, reinstalled RC in another sub-folder, and
it works. So the best guess is that the database has perhaps got
corrupted. Hosted shared server, not much control.

What happens if I flush the messages table, do you know? Or for that
matter, flush the entire database and rebuild a corrected one (except
messages)? Will the mails in the various IMAP folders show up as they
are now? Server using Courier IMAP, but I have not configured RC to be
specific to Courier as I see now in one of the posts in Trac. But I
dont think my users would have started to create their own special
folders.

I would be much obliged for any light in the matter. I am really worried.

Thanks

kmn
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