Err—this time to the entire list:

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chasd wrote:
> On Dec 15, 2007, at 8:14 PM, Hraban Luyat wrote:
>> While things like locking your car is
>> common sense, logging out, unfortunately, is not, for most people.
> 
> Just because many people don't do it doens't make it not common  
> sense. it makes it an education issue.
> I always take any opportunity to educate people, such as this mail list.
> 
>> Of
>> course, in a world where everybody fully (or even just a little)
>> understands on-line security, this is not a big deal.
> 
> That is something everyone needs to strive for to make the world a  
> better place.
> 
>> Might I add that it is not unheard of for people to actually forget to
>> lock their car?
> 
> True, and people have locked their car when they didn't want to.
> Neither makes a case for ignoring the general rule of locking your car.
> 
>> P.S.: According to most Canadians, an unlocked house is actually not
>> "predestined to get compromised" ;)
> 
> There are other places other than Canada where that is true, and I  
> have lived in a few.
> There are some places where one lock is not considered enough, and /  
> or you pay someone to guard the door ( NYC ).
> 
> 
> Charles Dostale
> System Admin - Silver Oaks Communications
> http://www.silveroaks.com/
> 824 17th Street, Moline  IL  61265
> 
> _______________________________________________
> List info: http://lists.roundcube.net/users/

Changing the world by re-educating everybody on no matter which topic is
a very noble thing and I applaud you for doing it. There is, however, a
time and a place for everything, and this webmail client is not the
place, as far as I can see. Teaching people about the importance of
security is good but building a good and secure webmail client is more
important here. Providing the tools is not enough; how they will be used
is just as important.

If you make a car that has a special knob somewhere below the driver's
seat that you need to push to make the lock actually work and people do
not know this, the car is not safe. No matter how tough it is to open it
when the button is pushed; if people are not aware of it and thus not
doing it, it's worth just as much as an unlocked car. While the car
manufacturer can claim "but a car is only /really/ safe when this is
done", and while car experts may all know and do this, the majority of
the population knows little more about car security than just getting
out and turning the lock.

Now, there are two options; take the opportunity to tell everybody how
actually this system should be used or fix it so it works like everybody
expects it to. Pros and cons of the first solution: it's safer than the
other solution but it's more tedious to do, thus less people will buy
your car (which means less profit). Second solution: no hassle for the
customers but it's not as safe.

Back to roundcube; if you want to use roundcube to educate people about
clicking "log out" instead of just closing the browser, that is a
subject up for debate. While I personally support the practice of
mentioning this to the user, I believe it is too harsh a method to just
leave their session out in the open if they do not log out. I predict
that in the end this will do nothing more than scare people into not
using roundcube (and I would probably remove roundcube from the systems
I adminster to prevent my users from this if it is decided not to be
fixed). My opinion, though, is just one amongst many. I would like to
hear what others have to say.


Cheers,

Hraban Luyat

PS: While the car metaphor referred to a car being "less safe" when
locked regularly, making session cookies time out when you close the
browser is actually exactly the same as making people log out.

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